Plains Animal Hospital

Our 17 year old cat has been on antibiotics for two weeks, he is losing 14% of his body weight per week and is down to 5.5 lbs. We have explained that we wish only to keep him comfortable at this point because he is clearly suffering. The Dr. ran tests and informed my husband that he has hyperthyroid. After almost $400.00 home he came with medications that I found out this morning will take weeks to work. My husband & I could not continue to watch him suffer and had him euthanized today. When I tried to find out why it wasn’t explained to my husband yesterday how long the treatment would take, since the cat is clearly starving to death and clearly suffering and can’t afford to lose weight for another two weeks while we wait for the meds to kick in I was told that they are in the business of treating animals not killing them. I asked them to cover the cost of the euthanasia since we would have had him euthanized yesterday had we been given all of the information then. They refused. more

Our 17 year old cat has been on antibiotics for two weeks, he is losing 14% of his body weight per week and is down to 5.5 lbs. We have explained that we wish only to keep him comfortable at this point because he is clearly suffering. The Dr. ran tests and informed my husband that he has hyperthyroid. After almost $400.00 home he came with medications that I found out this morning will take weeks to work. My husband & I could not continue to watch him suffer and had him euthanized today. When I tried to find out why it wasn’t explained to my husband yesterday how long the treatment would take, since the cat is clearly starving to death and clearly suffering and can’t afford to lose weight for another two weeks while we wait for the meds to kick in I was told that they are in the business of treating animals not killing them. I asked them to cover the cost of the euthanasia since we would have had him euthanized yesterday had we been given all of the information then. They refused. I asked to speak with the vet, they never called. \r When we went in this afternoon to have Buddy put to sleep, they came in the room to talk about what happened yesterday. I asked repeatedly for them to leave us to say goodbye to our pet, pointing out that this was a hard enough time for us and that they could have this discussion later. They wouldn’t stop. I begged, I yelled, nothing worked. They had to have their conversation then and try to prove their point. They took what was already a very difficult situation and made it so very much harder. I will not go back there under any circumstances. They cared not at all for my cat’s suffering, only that they could talk us into one more test to make another buck. They cared not one bit for the heartbreak that we felt saying goodbye to our family pet, it was more important that they have their way. Stay away, stay very far away!\r more

Great caring staff. Very helpful. I would recommend this hospital to everyone!!!! Thanks Plains Animal Hospital for everything you did for us. more

Love the staff. They are very welcoming, friendly professional and well educated. The Dr's are also very appoachable & very thorough with their exams and give objective results and excellent advise/education. I am a breeder of Bernese Mountain Dogs and I've never seen a Vet give a puppy exam as they do. A complete head to toe! I appreciate the feedback and my new puppy ownersare supplied with an individual report for their pup that they can pass on to their future vet. more

I admit it that I am biased, but then again after 23 years if successful experience with these 2 vets I have only good things to say. I haven't just taken 1 or 2 dogs to Dr Edwards, I have taken many and each has received the care and respect that one would expect and deserve.. more

Money, money, money. I think that's all these people know. They don't really care about your pet or their well being. The doctors don't seem very qualified or seem to know what they're talking about. They just talk in circles. I don't know how people can work here and feel good about themselves. I work in the medical field at a medical office and we give our patients the best care possible. I guess because their patients can't speak they try to get away with as much as possible.\r ....\r somehow the last reviewer got lucky. must have caught the doctor on a good day. very, very rare. i have never heard of any of the employees or doctors doing anything nice or thoughtful. more

Our Siamese, Samson, wasn't feeling well, he was not eating, Dr. Ayers saw him immediately (our first visit) on Friday, unfortunately by Sunday, Samson was admitted to the Referral Hospital, next door. Although he received great care it was quite costly. Samson had no change by Monday and they recommended more testing or exploratory surgery. Due to the high cost, Dr. Ayers was called and he agreed to perform Samson's exploratory surgery for a 1/4 of the cost. I can't say enough about Dr. Ayers and his staff. He called me immediately after he was done to explain what he had found. Samson is on his way back to his playful and energetic self and we're crossing our fingers his biopsies come back okay, but whatever they show I am confident Dr. Ayers will do everything he can to help our Samson. more