Pinnacle Automotive Service

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4808 Hargrove Rd (at Just South of Spring Forest on Hargrove)
Raleigh, NC 27616

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(919) 828-3113
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Pinnacle Automotive Service - Raleigh, NC
Pinnacle Automotive Service - Raleigh, NC
Pinnacle Automotive Service - Raleigh, NC
Pinnacle Automotive Service - Raleigh, NC
Pinnacle Automotive Service - Raleigh, NC
Pinnacle Automotive Service - Raleigh, NC
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Reviews
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Best

I've been looking around Raleigh for a garage that meets my needs without charging outrageous rates. I can say that Pinnacle Automotive has made me happy on more than one occasio...

Worst

Mechanical work is done well. Electronics however are a whole 'nother thing -- apparently reading manuals is not a strength. They claim to be able to do almost any repair, but fal...

Pinnacle Automotive, finally a team of honest mechanics. 4/13/2008

I brought a 1997 Subaru Outback Sport with a bad sensor and some fuel injection problems. Kevin and his team had it back to me in two days and now its running like a champ. Pros: great customer service Cons: my situation was a little pricy more
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Best Shop Period 3/2/2008

Kevin and his brothers were great. I took an 83 jeep there with several problems. Although I am sure they wish they had never seen that jeep, they worked on it until they got it done right. Same thing with my 93 Landcruiser. Finding a repair shop that sticks by what they say is nearly impossible to do. We all go to the dealer because we are afraid to go to a small shop. Then the dealers just take us for everything we have. This is one shop you can trust. I have recommended them to lots of friends. I know that is where they will be going when they need a repair. You should too! Only reason to ever go to the dealer again is for warranty work, nothing else. more
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Repairs Subaru's ,Excellent service 2/17/2008

Kevin's family owned business was well recomended by an auto dealer. I brought my new(2000 subaru) to Kevins shop and Kevin's excellent mechanics made many needed repairs to make the car safe for my high school daughter to drive. They did axle work,break repair,Timeing belt replacement and assorted electrical repairs. The work was done in a short amount of time and kevin saved me a fair amount of money on both parts and labor that most auto repairs don't . Kevin's honesty and helpfullness and comitment to customer satisfaction has earned all maintenence business for my wifes car and my truck. Thanks again ! Pros: Easy to schedule appointments Cons: non more
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Great Auto Repair 1/25/2008

I needed to get my car inspected and i had a problem with a tailgate light. I put several new bulbs in and could not get it to stay on. I needed to get this fixed in order to get my car inspected and pass. I called several shops in the area, I was told that it needed a new socket and or a getting my electrical system board fixed, all of which would be quite costly. I called Pinnacle Automotive and spoke with Kevin, he squeezed me in, had his mechanic look at the car and found the problem to be minor, just needed a little tweaking. They inspected the car and I passed, I was on my way within an hour! Pros: They took me in without an appointment and fixed the problem more
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The Best Place for Auto Repair in the Triangle 1/23/2008

Very fast service. I had to get in and out in one day in order to go back to college out of state. They got it done. Everyone I encountered at Pinnacle was knowledgable, honest, friendly, and professional. Much better overall than other import auto repair shops I have been to. more
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Excellent customer service 1/5/2008

I love getting my oil changed now, because of the customer service here. I appreciate the honesty demonstrated by the owner (even when it meant I would go with a national chain to get a warranty for new tires). I highly recommend this business for all of your automotive needs. Pros: service, time estimates are kept, price Cons: couches in waiting room more
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Exemplary Customer Services & Overall Great Experience 6/6/2007

Kevin & Chase at Pinnacle made a trip to the mechanic fun -- something I never thought I would say about such a chore. These guys were so helpful & clearly invested in me & my car. As a female I felt comfortable; they weren't a bit condescending or rude. They took extra time, answered all our questions, and went above and beyond. They have a great business going, they obviously love what they do, and I would recommend them highly to anyone. more
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Friendly service 5/22/2007

I always appreciate great customer service and found that at Pinnacle. They were friendly and helpful and I was able to drop my Honda off in the morning for a 95,000 mile maintenance and had it back that afternoon. Keep up the great service. Thanks! more
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Friendly and helpful 4/20/2007

I went to Pinnacle Automotive when I was in the market for a used car; I asked them to inspect a car I was thinking about buying. I have lived in the area for awhile, but the mechanic I have taken my cars to in the past was was far enough away from the owner of the car that I needed to find a mechanic more conveniently located for the owner. I got an appointment at Pinnacle quickly, they did not charge me for the inspection, and they gave me honest, detailed feedback about the condition of the car. I would definitely consider using them again in the future, and I recommend them to others! more
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Professional and helpful mechanics 4/14/2007

I was interested in buying an used car from another dealership and called Pinnacle on a Saturday for an inspection. Kevin picked up the phone and told me they were closed but would be happy to take a look at the car anyways. I came by 30 minutes later with the car and Kevin and Chase took a solid 25 minutes to inspect the vehicle and did a tremendous job. Then they didn't charge me a thing!!! These guys are great, have a clean shop and treat everybody well. They definitely earned my business from just a basic car inspection. I'd recommend them without hesitation to anyone in the triangle. more
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Best mechanic in Raleigh for quality, customer service, and cost 2/23/2007

Excellent car service and customer service. Just about guaranteed to be a customer for life. The first truly honest mechanic I have found. I would have to say equal to or better than the dealer in terms of quality and a fraction of the cost. I bring both of my cars only there and have referred many friends who are just as pleased. They will make sure to get the job done right and won't try to sell you parts/services you don't need. I am a true car enthusiast and highly recommend their service. Pros: Everything from labor cost, quality of service, and customer service more
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Raleigh auto repair shop works on new cars so consumers can avoid expensive dealership prices. We proudly specialize in BMW service and repair. Best of The Triangle 08 Winner

Editorial

  • Raleigh auto shop works on new cars so consumers can avoid expensive dealership prices.

  • 1/17/2007 Provided by Citysearch
Additional information
  • Hours: 24/7 Drop off for your convenience
  • Payments: Discover, Master Card, American Express, Visa
  • Neighborhoods: Northeast
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