Pink Hair Salon & Gallery

I got my first haircut at Pink a few weeks ago, and I wanted to let it sit for a while before I wrote a review because, as I've learned in the past, sometimes something that looks great in the salon turns out to be impossible to recreate at home. Not this cut! I still love it. The overall experience at Pink was fabulous: I love the personable staff and the laid-back atmosphere. The place doesn't feel too scenester or like it's trying too hard to be hip. And Brandi--my stylist--was absolutely wonderful! She's a fun person who is great at what she does, and she is obviously someone who is passionate about cutting hair. Go! Make your appointment today--this place is popular, so it's hard to get, like, a walk-in appointment. Pros: Great staff; great cuts; great atmosphere; great location; love-love-love the new client card Cons: Expensive--but not more so than other top salons; they're busy--make your appointment early! more

I had never been to Pink, but went to them on a recommendation from a friend. They have a new aesthetician now named Trisha who is one of a kind! I got her regular facial and was seriously impressed with the results--my skin has never looked better. She uses high quality products without creepy chemical and preservatives. It was so relaxing that I practically fell asleep on the table. I've been to a lot of places around town, but this was seriously the best treatment I have ever had. I've also gone to her for waxing and her waxes are always quick and almost painless. To top it all off, she's really nice and likes to work with you to find a treatment that suits you--andmost importantly, she doesn't rush through things.\r \r I will never visit another aesthetician in town again--I cant recommend her highly enough! more

I had an unfortunate experience at another hair salon where my hair became my worst nightmare! I went ot see Amanda at Pink, and in a matter a just a few hours, she transformed my hair into masterpiece. My friends loved it almost more than I did. I will undoubtedly never go anywhere else. The staff was super friendly and showed great pride in thier work! Thanks Amanda, I love my hair. Pros: I just have nothing bad to say! It is the best salon in austin! more

GO SEE BRANDY! I did and she is amazing! She took me from a faded red head to a gorgeous blonde in one sitting! I've been coloring my hair for 23 years, I've been to ""the"" salons in NYC, Miami and Chicago--I've had 3 different colorist tell me I could NOT go from red to blonde in one visit; red is the hardest color to maintain and the hardest color to remove. But Brandy did it and did it gorgeous! She set realistic expectations, talked me through to process, showed me what she was looking for with each step and the result was fabulous! I'm new to Austin, I am glad I finally found a great person to color my hair! Pros: Warm friendly people, relaxed atmosphere, professionals Cons: Parking more

Love, love, love Brandy at Pink! I never thought I could go blonde, but she did it and it looked amazing! She also brought me back to brunette again, quick and easy. This is a great place for first-time coloring, they talk you through the whole thing. Turns out beauty is time consuming though, so plan on being there for a while. Bonus is that they always have complimentary Red Stripe on hand! more

Read that Deborah was the top long hair stylist, so made an appointment to have my hair cut and to explore the possiblity of her correcting my highlights, which were too heavy and not what I wanted - read ""bleached hair"". After talking with her, I felt comfortable having her cut my hair. However, she decided to ""fix"" all my hair. This included all over color, with which my hair does not do well. There was no real discussion about this, and she just started slathering color on my hair. When I left, my hair looked pretty good and I paid my $368. YES, THAT'S RIGHT...$368. However, two days later the color set in and my hair looked like I had stuck my finger in a lightbulb! No amount of curling or flatironing or product was going to fix it. After wearing my hair in a ponytail for 4 weeks, I was able to get back in to see her. She admitted there was ""too much texture"" in my hair, meaning too many freakin layers, and that the color wasn't right. I explained AGAIN that my hair does not do well with all over color, but she decided to put a different color on it - read ""color all over again."" Deborah ""redid"" the color and cut off some of the texturing, and my hair looked better. She gratiously did this for free - I did not ask her to do that, and was very appreciative. I'm now a few weeks out, and my hair is still fried. I'm very frustrated. My observation while I was there is that all over color is the norm, not the exception, and so is heavy texturing. So be wary when going that you may get listened to, but you may not be heard. Pros: Good customer service. Agreed to correct mistake and seemed genuine about this. Cons: Expensive. more

I went a few months ago to see Georgia after my sister had the haircut of a lifetime from her. Georgia was great - easy to talk to, felt comfortable in the setting. She gave me a GREAT haircut that I loved at the time. I'm writing the review just now because, I'm sure you know, how a haircut grows out is just as important! Well two months later it still looks fabulous! I didn't have to wait long at all, maybe 10 minutes. The prices aren't the cheapest, but with hair you get what you pay for! On the other hand, I've paid a lot more for a lot worse. I'll definitely be going back. Only tip - don't put off making your appointment, they do get booked, but that should speak of their great quality! Pros: Great hair cut, fair price, nice employees Cons: Make appointment in advance more

I recently went to Pink to see the ever-popular 'Brandy' and had one of THE BEST hair-coloring experiences of my life. She was friendly, intuitive and fast - but not sloppy. Sound too good to be true? You better believe it. I'm still reeling from the results. My hair was a nasty shade of yellowish blonde that other stylists had tried (but failed) to turn into a pretty golden brown/dark blonde. BRANDY succeeded. My hair looks amazing. I basically told her what I had in mind...She showed me a picture...And ta-da, she did exactly what I wanted. I'm all smiles. Can't wait to go back..... more

Pink has been one of the best experiences I have ever had with having my done by a true colorist and had a cut that is complimentary to my age and shape of my face. From check-in to check-out, I was treated with a smile and very curtious ladies. If you do have to wait, there is an endless supply of coffee or tea, great magazines, hair products, vintage clothes, music CDs, and a gallery to look at. It has great vibes and I would recommend it to anyone. I make my appointments every two months ahead of time, so I will not be disappointed if they can't work me in. They try to work their clients in during an emergency because they are very considerate, but I don't want them to be under such pressure when I can easily call ahead. Pros: Thumbs up, Ambience, Service Cons: Parking more

I have been to this salon twice, once for a cut and once for an updo. Both times I was struck by the rudeness of the staff. They made me feel like they were doing me a favor by cutting/styling my hair. The cut that I paid $70 for, was probably one of the most mediocre cuts I have ever had. There were several things that I did not like about the cut. I called into the salon a few days later to see if they could be fixed, and I was told that my stylist would fix them at my next appointment, an updo. \r \r When I arrived for my updo, 5 minutes early, I was told that the stylist was running behind. After waiting for 45 minutes, and watching 3 people get their haircut ahead of me, it was finally time for my updo. The stylist told me that she could have my hair up and out the door in 15 minutes, but that she didn't have time to fix the problems with my cut. So I paid another $70 for an updo that was rushed, and when I expressed that I didn't care for the updo, the stylist made me feel like I was a 'problem customer"" while she was ""forced"" to take more time to fix my hair. She also told me that I could make a 3rd appointment to come in and get the cut fixed. I left the salon an hour and a half after my appointment time, with a $70, 15 minute hairdo, and was an HOUR late to my event. I did like the final product, but I felt like they didn't care that I was on a schedule and wanted my hair a certain way.\r \r I think that this salon's main problem is customer service. If they could attend to the customer's needs better, this salon would be a way better place to do business! Pros: Fun atmosphere, SoCo area, nice layout, and a small boutique in the store Cons: Poor customer service and customer attention more

I've had plenty of haircuts from plenty of different places, but I've never had a real hairstylist before. I read a review for Pink Salon in Austin magazine and decided to try it out. My experience with my stylist (Deborah Carter) was fantastic. She was friendly, conversational, and very knowledgeable about hair. I loved my haircut. I can definetly see myself going back to her for future haircuts. Pros: Very artsy/fun atmosphere, expert stylists. Cons: Expensive!, front desk staff can be rude and apathetic. more

My hairstylist was great and took care of me, however the experience could have been better if I was acknowledged by the front desk staff when I first arrived and at the end when I was paying. They never looked at me once. Pros: hair stylist Cons: front desk staff more

Brandy is the best hairstylist and color expert I have ever met. And I have been to many salons from California and back. Not only is she fun to talk to she has many years of experience. I am a firm believer that someone who has talent and experience can do anything. Brandy has fixed my hair for me twice now. After I have turned it brown she has color corrected it. She spent 5 hours with me fixing it the second time. Now I will never try to do my hair again!!! Brandy does beautiful work and I would consider her an artist. And that is exactly what I want when I have someone doing my hair. If you want to go to the best hair stylist ever choose Brandy. Plus with all of her experience behind her she is not that expensive. All salons cost about the same!!! But with Brandy you know that when you walk out of there you will be beautiful!!!\r Nicole Pros: Nice people everywhere more

Brandy is just the best! She listens to you before starting, determins what you need and is always right! My color and cut were fabulous! she has the eye of a artist painting a portrait and the skill in cutting of a master tailor. I love her!\r Marie more

The service at this salon is very uneven. Sometimes its excellent, other times very average. You really don't know what kind of experience you're going to get. The prices, however, stay the same (high) whether you're seen on time or left waiting for thirty minutes with no explanation. If you're left waiting, I would go to the front desk and reschedule, because they will just rush you through your appt and you'll end up with a bad haircut. Pros: sometimes they can be very good Cons: sometimes they can be very bad....and it's not cheap! more

I went to pink to get my hair done. While waiting for the color to process i bought this great skirt from a company called subcult. I needed it hemed and the counter girl told me the designer worked next door. i was able to walk over there have her hem it. i left the salon with whole new look. My hair turned out perfect. i'm in love with the salon. they play great music and every one seems so perky more

For an excellent cut and great cut from a fantastic person - go to Farah - one of the owners. You will walk out look amazing and loving the time you spent with Farah. She has a true passion for what she does. A few negatives: the place could be cleaner, sometimes the phone is not answered during business hours, I have had to wait up to 30 minutes to be seen for my appointed time and the cost can sometimes cause you to gasp. Despite those things, I continue to go because I love what Farah does with hair. Pros: great cut and color Cons: bad parking, expensive more

Deborah Carter (who co-owns the salon with her daughter Farah) took my fine, thin, straight hair from ugly brittle and broken to ravishing. She specializes in helping women over 35 have long hair while coloring it. My hair was dry and broken off, and wouldn't grow past my shoulders. She created a beautiful shade of red for it, and it is halfway down my back. I get compliments from everyone -- total strangers tell me how great my hair is. Pink is also a fun place to hang out -- all the stylists are great! Pros: creative, original, fun more

I have been to several hairstylists in Austin, it's hard to find a good one...a friend who had a great cut/highlights went to Brandi so I thought I'd try. It was THE BEST decision! I have wavy fine hair, stylists told me for YEARS that I couldn't have hair past my shoulders because my hair was too thin to have long hair. Brandi proved them wrong, my hair is halfway down my back and looks fantastic. I would never entrust my hair to anyone else! she has an amazing gift of really being in tune with the look you want, even if it's vague. I've also taken photos in for her that she has perfectly copied. I can't say enough great things about her! She's very sweet, fun and has amazing color skills to boot! Compared to others who charge way more for less skill, Brandi is a bargain! Pros: not pretentious, reasonably priced, fast appointments more

I made an appointment with the owner and when I got to the salon she told me she didn't feel ""comfortable"" doing my hair & pawned me off on another stylist had to Reschedule. So basically I got off work early, drove all the way down town..for nothing. I was very disappointed. VERY. more