In 2005, we had them do our engagement pictures, bridal portraits, and wedding. Loved the work for 1st two sessions, but only have about 10 prints total. For our wedding pictures- all were lost. They refused to give back deposit stating they had already spent much more than that to attempt to retrieve images & promised a CD of all images (with copyright) they had in our file. We have yet to see it 4 years and a few certified letters later. My Mom and I are still trying to get in touch with them and work something out. I am doubting it will ever happen. Ironic though, that one of my bridal portraits was on their home page last I checked. I guess I paid for them to use me for advertising. Pooh was very nice and took lots of time getting great shots, but the follow-up & customer service is horrible. Good luck to anyone who uses them.
Pros: good images
Cons: never get back to you
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