A few weeks ago our bathtub overflowed and flooded my bedroom. For two days I did my best to get moisture out of the carpet with a carpet cleaner. By the third day the musty smell set in and I knew that I needed more help.
I called around and either there was no answer or I got someone trying to up-sell me. I called Phoenix Carpet Repair and spoke with Robert. He was direct, honest, and told me what I needed to do to save my carpet and padding. Robert came out that day, pulled up the carpet and left three high powered fans to dry out the moisture under the carpet.
Two days later technicians returned to pick up the fans and stretch the carpet back in place. The musty smell was gone and I was able to get back to life.
My entire experience with Phoenix Carpet Repair was professional, courteous, and positive. I am a tough customer and was so glad to be taken care of so well. I highly recommend Phoenix Carpet Repair to anyone caught in a "carpet emergency."
- Kathleen
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