PetSmart

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1549 West Bay Area Blvd
Webster, TX 77598

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(281) 332-1583
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The lack of training for the management team at this location is apparent, from the moment you enter the store. Cashiers are often overwhelmed with no back-up in sight. Managers a...

Poorly Managed 6/27/2010

The lack of training for the management team at this location is apparent, from the moment you enter the store. Cashiers are often overwhelmed with no back-up in sight. Managers are relunctant to help customers or employees. Pets are not properly handled in PetCare, Grooming, or the PetsHotel. It is a frustrating experience for customers and their pets. It is obvious, that customer service is not a priority at this store. Pros: Associates try their best to accomodate customers. Cons: Ineffective Managers more
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Find all of your pet supplies at your neighborhood PetSmart store.

Editorial
  • Products and services for dogs, cats, birds, fish, reptiles and small animals. Pet adoption, grooming and training are also available.

  • 7/16/2008 Provided by Citysearch
Additional information
  • Hours: Mon. - Sat. 9am - 9pm;Sun. 10am - 7pm
  • Payments: Master Card, Visa, American Express, Discover
  • Neighborhoods: Clear Lake
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