I had 2 of my kitties cremated here in the past few months. They are very quick at getting everything done so they can help get you through the grieving process. In my hometown (in California) it usually takes a couple weeks to get the pet back. With my first cat it took 24 hours and with my 2nd cat it took a couple days but only because it was the weekend. I dropped him off on Saturday morning and then on Monday I got a call saying he was ready to be picked up. They also have an emergency number (which I used for my 2nd) to get in contact with them in case something has happened after hours. They are understanding if you show up a total wreck and even have a family room where you can sit and say goodbye to your pet. They definitely get that pets aren't "just pets", they are family!
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