I ordered a litter box from these guys online last week and it took a week to show up, even though I am in Manhattan and they are in Long Island City. Not only did they lose my credit card number, causing me to have to give it over the phone (what is the point of e-commerce?? kinda defeats the purpose...), but after having to wait a week for the item, it showed up busted! The customer service wasn't great and didn't really seem to know anything about the product line. I was told it would take a week to get a replacement, and when I let them know it was kind of an emergency, and I was told just to go get one somewhere else. Apparently they don't care about my business. Never again. So crappy!
Pros: None.
Cons: Waste of time. , Pricey., Careless.
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