Performance Paint & Body

I had Performance paint and body fix dents and paint my car. I was told it would be brought back to its original condition. Lately i noticed that what ever they used to seal the paint with was coming off in spots. I took the car by and the manager did everything possible not to help me. It would of been up to performance to pay for it instead of my insurance since the job was done poorly. He even insulted me by saying i was lazy because there was a small amount of bird crap on my car. I don' t recommend this company. I am going to call my insturance agency as well as whom ever this mans' boss is. Pros: null Cons: null more

I have owned dozens of cars and have had to have paint and body work periodically. It's California, the paint and body shop capitol of the USA. Although I believe skilled craftsmen can be found, and are available everywhere, this group along with the management here at PP&B are exceptional. My experiences tell me it's not just another job, but they wants you satisfy with the result. My three experiences with PP&B require me to give them a top rating. more

The second experience with PP&B was approximately one year ago and involved our new Escape. The rear bumber paint was scratched and damaged in a parking lot. The paint was skilfully repaired in less than a day. Although this did not involve an insurance claim the price was right and the quality the best. I still have all three vehicles. All look showroom new. I give some credit to PP&B for helping me keep my cars looking like new. more

I was referred to this shop by my best friend when i had a minor fender bender. She was right when she said i wouldn't have a single problem with this place. I loved the lively office clerks and my estimator was a very kind and thorough man. They had the vehicle torn apart and started the very next day. My estimator called and updated me on the completed estimate. I thought it would be an arm and a leg but he hooked it up. He kept it very low explained the hidden damages that were behind the bumper which i knew would be the case. There wasn't a single surprise other than how beautiful my car was when it was complete. I definitely recommend this shop to all my family and friends. more

Well this is the place my insurance company Allstate recommended to get my car repaired at, I was in recent 3 way fender bender so i got it on both ends of the car since i happened to be the middle car. Anyways this place was excellent the collision repair specialist was very thorough with my car checking everything she could then the shop ripped apart the car and actually the following day i received a call from the guy explaining everything that was going to be done to the car and what will be replaced and answered all my questions. The car was done in a week and when i went to pick it up the guy who worked on my car he showed me all what was done, he also test drove it to make sure nothing was wrong or loose. They guarantee their work and if I have any problems to bring it right back. All the people i dealt with provided the top customer service. I also have to give props to Allstate for basically handling all the paperwork. Just now have to wait to get my $500 deductible back LOL more

Okay, so we all know how much of a bummer it is when you're truck gets hit by an ignorant driver. Lucky for all of us out there, Performance Paint and Body exists! I was really bummed when my truck got hit, and went to a honda body shop reccomended by the insurance company. They pointed out a few things, but before I dropped my truck off there, my girlfriend reccomnded me to Performance P and B. more

I recently got into a car accident and my allstate Insurance company sent me to Performance. Upon arriving at my appointment time an adjuster met me outside ready for inspection action.He was friendly, courteous and helpful w/all aspects of the claims process. The best thing though was since both parties had allstate Insurance the deductible was waved and had my truck repaired the same day I brought it to get Inspected.Although I hope to never see him again, if I had to do it all over again, I'd definitely bring my automobiles back to Performance more

Strictly limited to the customer service for estimates. I will draft another review upon completion of the service. more

Just got my brand new SUV back from Performance Paint and Body. It was ready as promised, even early. These guys are realy the best. Purchased my new ride 2 weeks ago an managed to damage it in less than 40 miles after driving it away from the dealer. My bad. This Expedition just fits in my garage, same as the previous Expedition, but somehow I let it roll back too far and as the garage door was lowered it hit the rear and gouged the rear bumper paint and cut the rear rubber step. The entire project took less than two days, in Tuesday morning. PP&B shuttled me home to get my other car. Out Wednesday afternoon as promised. All new original equipment manufacture (OEM) parts were used. When I picked it up today I was challenged to find any hint of the previous damage. ITS JUST LIKE NEW again thanks to the very skiled craftsmen at Performance Paint and Body. more

My insurer steered me to their 'certified' shop - Performance. Here is the consumer key - IT IS UNLAWFUL FOR INSURANCE COMPANIES TO 'STEER' YOU TO PARTICULAR REPAIR SHOPS - I should not have let them do this.Well, I fell for it and went to Performance. This is where I should have known something was amiss. The service writer was a young woman wearing uncomfortably tight jeans, high heels, and a very low cut top. The thing that really got me was her perfume. It was overwhelming and because it was so strong I thought at the time that it might have been used so liberally in order to mask poor hygien.Showed her the car. She wrote the service request. She specifically told me that they would have to take the front bumber cover off to inspect damage and that THEY WOULD NOT BEGIN ANY WORK UNTIL AFTER SHE CALLED ME AND GOT MY APPROVAL. I specifically told her that I did not want any 'after market parts' and told her to order OEM (Original Manufacturer Parts) only. She said she would. Consumer key - IT IS YOUR RIGHT TO DEMAND OEM PARTS AND THE INSURANCE COMPANY MUST PAY FOR THOSE. The body shops the insurance companies send you to do everything they can to use aftermarket Tiawanese parts in order to keep the insurance companies happy and keep their own 'volume' up - also labor stays the same no matter what parts they use. Aftermarket steel is thinner, it just doesn't 'look right' and it never fits right, leaving big gaps. Aftermarket plastic parts are really really lame , don't look right, and become brittle, discolored in the sun. Pros: Service writer lied Cons: work was excellent more

The first time they said it would take 2 weeks and more than 30 days later they finally called and said it was finished, but the trunk was not lined up, the fenders had gaps, and the trunk light was missing. The second time when they said it would take another week, they called it complete after 2 1/2 weeks. I called the day before I was going to pick up the car to verify the light was in and they told me it was. I was told it was NOT in after I showed up and they had realized I was misinformed the night before, but did not have the decency to call me. The third time I went the trunk lining was not put in properly. Pros: Final product is good Cons: Takes multiple trips & complaints to get it done right more