Perfection Auto Svc

Look at these other reviews. I can' imagine what happened and if it did happen I am sure that the fellows at Perfection Auto gave the consumer some satisfaction. I have been going to Perfection Auto for many years and I have always found them to be reliable and to deliver excellent service. My repaired cars came out looking brand new. Please go to their perfect auto repair shop. They are awesome. more

This place is run by incompetent morons who don't know a thing about body work or cars in general. They painted my car the wrong color and didn't blend to match the existing paint on it now. They are too lazy to mask off the car before painting and have a dirty garage bay so particles got into the paint they put on and are embedded in my cars body. I'd be surprised if they actually had a business permit. In short, this place is terrible and with so many other quality auto body shops around, there's no point of going here and being bothered with these losers. Cons: Trees were cut down for this hole in the wall more

My car was worked on by these crooks. They stole the new parts that I had ordered and paid for and only fixed up the broken existing parts. They have an unsatisfactory rating with the b.b. bureau and persistently do butcher jobs. STAY AWAY! Not recommended Pros: They'll be out of business soon Cons: They are currently in business at this moment more

These guys estimated a job that would take 4 days which seemed accurate to me. Turns out they had a small supplement which tacked on another 2 weeks (I dont know why because they never have explained what needed to be done nor have they contacted me to inform me that this was going on. I had to ask them why it is taking so long for them to just let me know it was a supplement) and counting.... I called everytime they told me to call back or the day it should be ready by, but have always been disappointed. One time I asked a simple question of ""could you explain to me why it is taking so long? and the service rep says,""hold on a sec""....I get put on hold for 10minutes then they disconnected from the call. Then I called back and they transferred me to the wrong departments 4 times then and waited on hold another 7minutes for him to say, "" Oh, I looked at the paperwork but I dont see any notes."" He then said to call back monday and he's pretty sure it'll be done since they will work on it on the weekend. Suprise! I called today and still his reply is ""uhhh theyre working on it call tomorrow thanks bye."" and I replied with ok and proceeded to ask him some questions but he hangs up before I started to ask anything! This is on their website ""In fact, Penta's high standards of service delivery have been recognized by the_____ for not having a single customer complaint."" yeah... sure like i can believe that anymore.... especially when its 3 weeks now and its still not done. Pros: None. Cons: Slow service, bad customer service, no information about what is being done to car. more