I have been to People's Choice in Manchester-they are friendly and the food is good. This place in New Britain was the exact opposite. I think it's because of the manager-Robert that this place was so awful.\r
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I had a coupon and the girl waiting on me asked Robert if I could use it, he said I would have to wait until next time (the coupon said no such thing, but I shrugged it off).\r
I brought the order home and they gave me veal instead of eggplant like I asked. My friend violently opposes veal due to the way baby cows are treated to make veal so I know I said eggplant. Robert told my friend that the ""ticket said veal."" What does that mean? I know what I ordered. He then said I could get a new grinder but would need the veal one back. I wasn't planning on eating it, but I was taken aback by his response, it was very rude. He sent a driver to drop off the grinder and he didn't ask for the veal. Robert called my friend demanding for the grinder back! I heard of poor customer service, but this takes the cake. My friend is recovering from surgery and did not need to deal with this. While I am not shocked by this (another reviewer had similiar situation) I was diappointed because I thought People's Choice was a reliable place-they say 100% satisfaction or your money back. Robert clearly does not live up to this expectation. Go to Manchester instead, they are extremely nice and the pizza is good.
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