People Care of Newark sent aides to take care of my Mom. Some of the problems I had were that one aide after working with my Mom for awhile decided on a work slow down, she mostly just sat at the dining room table. When I complained to the agency I was told she was upset with someone in the office. (So I guess she decided to take her anger out on us). Another aide (when I wasn't home) allowed my Mom to wander outside. When I came home I found my Mom gone and the aide was napping. Luckily my Mom walked into our next door neighbor's home. Another aide watched television instead of taking care of my Mom plus she allowed my Mom to go to the bathroom on her own. When I came home, there was a feces on my Mom plus on the bathroom floor and a trail into the lliving room. There were times when an aide was sick and no replacement was sent. Also, they often didn't even apologize.
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