Hired Penn Valley to determine structural issues for my florida room. Engineer was late for the appointment. I was given a very vague assessment with general information provided free by other contractors. I did not feel that a service was performed so I sent a email to Brad Baker about my displeasure. In our phone conversation Brad was beligerent and demeaning. I have never been treated so disrepectfully by a company who provides service to the public. I was accused of ""splitting hairs over 385 dollars"" Although I never expressed that I wanted a refund. Horrible customer service save your money.
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