If you are a web customer....then beware. The service after the sale is non-existent. Had a strap break on my son's trombone...still under manufacturer warranty... they came back with ""it was a demo, so there's no warranty"". Funny the horn was wrapped completely in original packing...\r
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The mfg says it is.\r
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So only after I promised to start writing reviews of this encounter are they interested in helping...\r
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Too little too late.
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