I have been a patient for more than 3 years and I think things at penalver clinic are getting better. Doctors and assistants were very professional. Some employees needs to show more kindness and professionalism, specially a lady called ?Angela? who is really disrespectful with patients. She does not allow you to talk or to ask questions. She does not look at you when you talk to her; she never has an answer for any simple question. A few days ago, I was at penalver waiting to see my doctor and I asked her how many patients I had in front of me; she told me that she was not there to count records. I don?t know how administrators or supervisors at that clinic allow the personnel to treat people in that inappropriate manner. That lady has always been disrespectful and there were many patients with the same complain. Please; do something.
Pros: Nice place, clean, professional nurses and doctors.
Cons: parking, lady at the window.
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