I have been a customer for 30 yrs. and my wife, daughters, both grand and great have used the card for purchases. I always pay my statement large or small on the due date and never late, and always at the store. I was unable to get to the store the sixth of Feb. due to ice and snow so I tried to pay online but could never get thru due to the website down. I finally got thru by phone but was one day late, I received another statement charging me again for the merchandise a whole $7.62 plus a $2.00 fee. I am also returning what's left of your card which I no longer need or want. I can't tell you how I feel about this on the net but rest assured everyone I know will follow my lead in letting people know. You have a good day NOT
more