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Pearson Honda

4.5
16 reviews
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id: 38337393
marker

14001 Hull Street Rd
Midlothian, VA 23112

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(804) 745-0300
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Best

I bought my Honda from Pearson last January. Since then, I taken it back to Pearson for an oil change and to Mechanicsville Honda for a window repair. Pearson far exceeds the se...

Worst

I did my shopping by email and the salesman said she could do it for the price i wanted and when i got there the had almost 1200 of extras so in fact what should have been walk in...

Great Service 12/25/2013

I bought my Honda from Pearson last January. Since then, I taken it back to Pearson for an oil change and to Mechanicsville Honda for a window repair. Pearson far exceeds the service level at Mechanicsville. Was helped once by Joe Jackson - nice fellow who was sincere about offering me service even though he wasn't selling me a car. Can't say the same for other Honda dealerships. If you need a car and are interested in a Honda - go to Pearson! Nice people - great service! more
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courteous and professional! 8/23/2013

PEARSON HONDA is courteous and professional! I had my 2011 Pilot in the service department recently. From the time I contacted my service advisor, John Gardner about the problem, until I received the car- I was treated with the upmost respect and consideration. he assured me all the damages would be repaired. he explained to me what happened and how it would be corrected. When I picked up the car, I was extremely pleased with the results. I will ALWAYS continue to bring my car to Pearson Honda! more
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A very satisfied customer 8/12/2013

Originally, I had a less than happy experience with the service department at Pearson Honda. My part wasn't received on time, then the wrong part was shipped - it was a set of circumstances that left me a little angry at first, but I realized that the problem didn't lie with the service department. Once the correct part was received, I will say that the service department "bent over backwards" - especially the service director, Mr. Johnnie Willis, did everything possible to correct the situation and to make me a satisfied customer. I think in todays world, we always question whether we're "getting our monies worth", well, I can say I believe I got great value for my money power and I left a very happy customer of Perason Honda's service department more
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Pearson Honda 6/4/2013

Pearson Honda Dealership provides Great Service!! more
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Pleased with services 6/3/2013

very happy with the servies more
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Excellent service 6/3/2013

My last visit was for an inspection and some questions. The inspection was done in a timely manner and all of my questions were answered by very friendly people. Very clean environment to enjoy while waiting. Thanks! more
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Excellent business. Excellent service. 6/2/2013

The Pearson Honda facility is exceptional! It is always clean and organized. The staff is very professional. A Pearons staff member always greets you at your car as you pull in and directs you to the first available desk. The waiting room is comfortable, and coffee and snacks are available. The service work is always completed quickly. I trust the judgment of the technicians and so far, my 3-year old Honda CRV has only needed oil changes and tire rotations! I am very impressed and very pleased with the service I have received at Pearson Honda. more
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Good service 5/31/2013

Service done in a timely fashion. I appreciated the offer of a car wash, and also helpful information from rep concerning where I could have rear end sensors installed, since Honda does not have them for my model & year. more
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Wonderful experience. Will be back many times. 5/31/2013

Prices are just as cheap as any local shop and the parts are Honda original. more
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We had a very good experience purchasing our Honda Civic. 5/31/2013

We had a very good experience purchasing our Honda Civic. more
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THEY DON'T HONOR THE PRICE QUOTE 5/31/2013

I did my shopping by email and the salesman said she could do it for the price i wanted and when i got there the had almost 1200 of extras so in fact what should have been walk in and pay turned into a long haggle where the tried to convince me that locking lug nuts for my car actually cossetted them $350 (Google had them for about $40) this is not the Honda experience i expected or had received in the past. I would not go back there are to many good Honda dealers out there to fool with this one. more
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Super Service Team! 5/30/2013

I had my wife's van serviced recently at Pearson Honda, and they proved to me that a dealer can really care about their customers. I was very happy with the service, and even though we had a rough repair, they handled it with skill and grace. They have earned my business in the future. more
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Very nice place to go. They know there business and the price is competitive 5/29/2013

Would definitely go back. Very nice people doing a great job more
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Wonderful experience. 5/4/2013

My service was quick, professional, & reasonably priced. I always take my car back to Pearson Honda because I feel like the genuinely care. The prices are great and the employees are friendly. I always recommend friends to Pearson Honda when they're in the Richmond area. more
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Excellent service! 4/14/2013

We are leasing our Pilot from Pearson Honda and they have never let us down. Donald was extremely helpful and knowledgeable about vehicles. We always take our Pilot there for maintenance because they make it so easy. I love how I can drive into the service area and there is always someone to greet me. We have 3 children so the play room is appreciated. A salesman was a hero last time we went when he showed up with oversized balloons for my kids. I am so impressed with the service every time and we will keep going back! more
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