Pearson Ford Inc

My experience with Adam Rich was very pleasureable. I told him what I was looking for and he threw out some options for me . I can't wait to go in to meet him. more

My wife and I have purchased 6 new Fords at 6 different dealers over the years. We are loyal to Ford, but have never felt ANY loyalty to ANY of those dealers until now. I had always felt a lot of anxiety in gearing up to buy a new car as if preparing for battle...hours in the showroom shopping/haggling, dealing with high-pressure, shifty salesmen, dealing with the various sales pitches in the finance office, etc. NONE OF THAT HAPPEND AT PEARSON FORD! Our salesman, James was a pleasure to meet and work with. He was honest and eager to answer all of our questions. His sales manager, Don was very fair and eager to make sure we were happy with our purchase. Clay Fulton closed the deal on financing our new car and was able to beat our credit union's rate without using Ford Credit. Clay was great and moved us through that process very efficiently. We love our new SUV and couldn't be happier with our buying experience at Pearson Ford. I will be buying my next Ford at Pearson Ford (even though its 31 miles from our home). more

My Father bought a used Ford Fusion from Pearson Ford on Michigan Rd in Zionsville,IN. He told us about his experiance with Don Thompson. We liked what he had to say so, we talked to Don as well. He evan Stayed pass closing time to give us the time we needed. We got a Ford Fusion that was just off the truck and was not preped yet so, he gave us a loner. Our car was preped and ready for us the very next day. Their was no presuer at all. We had a very Awsome experiance with Person Ford and Don Thompson. I hope this is helpful to you. more

Online shopping experience was flawless. They gave me a no haggle price without hesitation or tricks. No pressure in the finance department. Nice facility. I could have been in and out with my new truck in 15 minutes if I wanted to. Nice, up-front sales staff. Truck was clean and ready to go when I got there. I drove 140 miles to get this deal, and I'd do it again. more

Great service! Work is thorough & efficient. Love the fact that I am notified when service is due because I have a very busy schedule and don't always remember. more

We came up to see the truck that was online after Micheal answered our online question. Michael made this a pleasant, and quick sale. He was very nice to deal with and treated us extremely well. more

Our experience buying a new car at Pearson Ford was outstanding. Mark Preston (Elvis) was very helpful and laid back. No high stress sales pitching going on. We connected at a personal level and the rest went very smoothly. I'm very satisfied with my experience and plan on trying the dealership out for the rest of my auto needs. Thanks guys! more

Great experience!!!! I would not trade it for the world. Donny and John were great to work with and really bent over backwards to assist! more

After several long days of looking for a new car (and stopping at 2 other Ford dealers), we decided to drive over to Pearson Ford and give it one last shot. We walked in and were greeted immediately and introduced to Mark Preston. From that moment, Mark made it his mission to find us the car that we wanted and showed us the ""whatever it takes"" attitude to get the deal done. We will highly recommend Pearson Ford & Mark to any one looking to buy a new vehicle. more

I knew which car I wanted and was only concerned with the deal that could be negotiated. I was able to get the car that I wanted, a Ford Fusion at a price I thought was reasonable. more

I am giving a ""5"" raqting in everything because that'[s how much I like Pearson Ford! This is my 5th vehicle from that dealership and I hope many more! more

This dealer provided a Great service. They were Very Helpful and Couldn't do enough to help us. We are Very happy with the car we bought from them and wouldn't hesitate to recommend them more

Pearson Ford offers the absolute best online buying experience. Their Internet Manager had the car I wanted pulled up for me when I arrived. We did the entire deal in his office. There was no going back and forth. I would reccommend Pearson Ford to anybody.A+ more

My steering sensor went out on the vehicle. Dustin drove the car and realized I\r needed help. He kept the car overnite and phoned the next day it was repaired.\r I truly appreciate the honesty and help I receive from this company.\r \r I always bought my vehicles from Paul Harvey Ford because he was a neighbor. However,\r I have always gone to Pearson for service. It is the best...............\r more

We had bought a F-150 last year from Don Thompson and returned to buy another vehicle. We originally went to look, but Don was so helpful, patient, and informative\r that we finally were able to conclusively decide on the type of vehicle with the options wanted. Most importantly, we received a great price because Don thought of any and all rebates and incentives to help us. He generously gave us all the time needed, answering all questions and making the car buying process remarkably easy and FUN! In our search, we had been to most of the car dealerships in Indianapolis from far north to far south, far west to far east. Pearson is so superior in service, kindness, and professionalism, that other car dealers absolutely pale in comparison. The honesty and respect afforded to me as a woman was greatly appreciated. I would highly recommend Pearson Ford and E-Commerce Director Don Thompson. more

The buying experience was painless. We were treated courteously and with respect. We were shown options, although there was gentle pushing towards a certain vehicle. Which was fine in this case as we did buy that vehicle and are very happy with it. I would caution that options be put in writing and not left to verbal rememberance as misunderstandings can occur. more

Donna is always in tune to needs and the real world! Too bad no one could forsee that in 9days some woman would hit me and my car and my body would need repair. more

We wanted to see if we could trade in my wifes Fiesta for a Focus. I didn't expect to have many options since we had only had the Fiesta for a year. We just found that it was a bit too small the longer we had it even though our original intent was to just use it for my wife to get to work.\r \r Reggie (Salesman), Ben (General Manager), and others at the dealership worked to get us into a very, very nice Focus that was the exact color, body style, and equipment package, that we wanted. They did not try to over-sell us other things we did not need, and were very good to us.\r \r As an example, I mentioned Ben Weir above. He is the General Manager of the dealership, and the reason I know his name is because he emailed me personally when we needed help finding the car we wanted, and was quick to respond to any questions we had. He could have easily passed it off, but did not, and that really makes a difference.\r \r We love our Ford vehicles, but are always hesitant when it comes to dealerships, but for our first visit having just moved to Indy, they definitely won us over and we will be back soon when it is time to trade in our Explorer.\r \r Thank you! more

We have now purchased a number of cars within our family and all experiences have been great. Don, Ben and Jeff were wonderful to work with. On one of our previos purchases we hade a tailgate glass issue of which Ben went above and beyond to fix. We have and will continue to reccomend Pearson Ford. more

I found this 2013 Explorer online the morning of August 9. I chatted with Adam online about the vehicle and then had my husband call him to discuss numbers. I was currently test driving another vehicle from another dealer. I took it back that morning and headed straight to Pearson and drove off the lot that day in my new Explorer! It was a smooth process and Adam did everything he could to get our payments/down payment where we wanted them. Very impressed. Love my new Ford!\r \r Thank you! more