The optometrist was pleasant to talk to, but my contacts took a month to arrive, and when they finally did they were the wrong prescription. By that time I NEEDED contacts, so I called the store immediately to find out that they're closed on Wednesdays (random but true). I was given the run-around by customer service since this store is a franchise, so the central Pearle Vision doesn't have access to their records. The problem was eventually ironed out after days of phone conversations with both customer service and the store. Overall, a huge waste of time for contacts that should've taken 15 minutes total to re-order. Will definitely think twice before using this store again.
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