Pearle Vision

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355 Eastview Mall (at In The Bon-Ton Wing)
Victor, NY 14564

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(585) 425-4770
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Pearle Vision - Victor, NY
Pearle Vision - Victor, NY
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Dr. Fred Edumnds examined my eyes for an updated contact prescription. When he wrote the prescritpion he specified a brand and make and hence none of the online sites will accept ...

Worst Experience Possible 10/18/2010

Dr. Fred Edumnds examined my eyes for an updated contact prescription. When he wrote the prescritpion he specified a brand and make and hence none of the online sites will accept the prescription for anything other then the brand and make on the prescription. I had hoped to try a new type that are healthier. I should point out, I have worn contacts for 20 years. After talking to Dr.Edmunds he would not change the prescription to remove the brand and make unless I came in so he could "fit" me with another brand and make that he would then add to the prescription. This office has lost me as a customer, I paid my money and wasted my time and still couldn't get a prescription without the Dr.'s bias on brand and make. I would not use this office, around the corner in the mall is a LensCrafter - use them unless you want to waste an excessive amt of time with Dr. Edmunds. more
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Owner Message
  • Some people just talk about putting customers first. At Pearle, we really mean it. We consistently look for new and different ways to improve your optical experience. At Pearle Vision, our customers are the heart of our business, and we are obsessed with making the optical experience better for them every step of the way. We do things a bit differently. We don''t lead you to believe you''ll pay one thing for a pair of glasses, then spring a bunch of surprise costs on you when you get to the register. We don''t leave it up to you to figure out what your vision benefits do or don''t cover. Why? Because we were founded by a doctor who revolutionized the optical industry by putting people first and promising to deliver a vision experience like no other. One that is based not just on cutting-edge technology and retail selection but on listening and respect. Our focus is on you.

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