I went there to get an eye exam and contacts and glasses. The doctor was amazing, he did a great job. Mark, the store owner and glasses salesmen was sleezy and pushy. He tried to sell me two hundred dollars worth of cosmetic accessories for my glasses that weren't needed. Their contacts were grossly overpriced. I called to cancel the order an hour after my visit, and to discuss my insurance information. I spoke with Ruth, the receptionist, and she said the order would be cancelled. I spoke with Mark and he said the insurance information would reflect on the receipt I recieved upon picking up the glasses. He placed me on hold to speak with the doctor, I had another phone call. I came back on the line and he was gone. I went to pick up my glasses three days later and Mark brought out my contacts. The order that I had been assured would be cancelled. He said he was unable to cancel the order because I hung up on him. Ridiculous, not only that but he researched insurance and realized that instead of 100.00 for the visit I only had to pay 20.00. He credited my debit card and recharged it 20.00 without authorization. It is now 7 days later and I have yet to recieve credit. He hung up on me last time I spoke with him, and will not return my phone call. He also spoke openly regarding insurance infomation with my mother- violation of HIPPA! Do not go here, they will rip you off!!!!!!
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