Horrible, due to their incompetence, my taxes were audited immediately by the IRS for the first time ever, and cost me PENALTIES and INTEREST due to THEIR errors! They would not help, will not answer calls. I wish I knew what I knew now. I will drive to St Louis or even Kansas City if I have to and get a reputable accountant, one that answers their phone, and DOES NOT KEEP ANIMALS IN THEIR OFFICE!!!
They are more than disorganized, have poor knowledge of tax law, and do not respond to phone calls. UNBELIEVABLE - Robert W Henderson is one of the owners of this company. Look on casenet they even have a personal tax lien (https://www.courts.mo.gov/casenet)!
They are not even certified as an accountant! FRAUD! If you have had similar experience, please call the IRS and let them know!
Don't trust the 5 star ratings posted elsewhere - it was written by Bob Henderson, one of the owners!
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