Payless Water Heaters & Plumbing, Inc.

I appreciated their customer service. more

I called on a Sunday, they responded within an hour of my call. Our water heater was bad and when the guy from Payless got to our home he explained what he needed to do. he had the water heater on his van and he was ready to go to work! more

best work with the best price we always use payless water heaters, they also have a price guarantee! thanks for the good service more

I just had a Guy from Payless Come to Our Home. We thought it was the water heater. But it turned out it was just a leak on one of the copper supply lines. So My wife & I were freaking out. Cause we thought this was gonna cost a ton of money to Replace. But the Guy Chris From Payless Replaced the line in 15mins stopped the leak & saved us a bunch of money. He said just call us back when its really leaking, Thats when we will replace it! Now I can go to work. Plus I didn't have to buy a new water heater today! Thanks everyone at payless to the phone lady to Chris Everyone was great! more

I had a Tankless Water Heater installed in our home Today! I called Payless this morning, shortly after a gentlemen showed up at 10am ready to get my problem solved with a new water Heater but instead I opted for the new tankless. Which to my surprise could be done the same day. I gave them the go ahead they started work right away. It took some time because they had to run a new larger gas line and a new vent as well. By 5pm that day we had hot water from our new Tankless Water Heater. We love our new Tankless Water Heater and im getting 30% tax credit & $150 Gas company rebate for installing one of these tankless water heaters. Never ending showers and i have two teenagers this is the perfect solution. Very Clean work and it lokks great. Thank You Pam A more

Only Company able to fix Problem! Well first of all a couple of weeks ago we had this pipe leaking on the side of my home! I wasnt sure where it was coming from so I called a Plumber the first Plumber told me it was related to the water heater and it needed to be replaced for about $1587.00 I told them i had two more guys coming out and the next guy came out and told me the water heater was bad and had to be changed but he was more expensive than the other plumber he wanted way to much $1865.00 HE SAID THEY USED A BETTER A WATER HEATER! SURE! When the Plumber from Payless showed up, he asked what were the symptoms of the problem, He got out some tools ran a quick test or two. He told me I know exactly what was happening here your T& P Valve is Popping off. which ricky explained to me was the temperature and pressure relief valve that releases when the pressure or temperature gets to high it releases. He helped me understand the Problem which was nice. So the fix to the problem he told me I need to replace the T & P Valve and the pressure regulator that sits in front of my home! Which is the root of the whole problem. NOT THE WHOLE WATER HEATER! he told me the job would be $385 to replace my regulator and T & P Valve. I was so relieved from what he told me I thought I was gonna spend well over a $1500. for a new water heater today but instead got it done for less than $400 Thank You Guys I appreciate the honesty and my family does also in these times! Steve H. more

AHHHHHHHHHHHH ..........HOT WATER AT LAST !!! THAT OTHER COMPANY, AND THEY WERE ANYTHING BUT AFFORDABLE !!! YOUR STAFF IS POLITE AND TIMELY AND NOW MY FAMILY IS SHOWERED, CLEAN, AND HAPPY !!!! THANKS CINDY L Pros: POLITE & FRIENDLY more

Fast and Honest Service....Wow what a difference with this company. I called Payless Water Heaters on Saturday morning and was able to speak to someone who cared. I had a plumber at my door step within a few hours of calling. His name was Ricky, he came in my house after putting on white booties on his feet (so my floor wouldn't get dirty from his boots). He went through the house into the garage with his tools and within 30 min's of running tests and checking out what the problem was he gave me & my husband (who is disable and unable to complete the repair himself) all of our options. Thank god the water heater was able to be repaired and not replaced. The price was less than $300.00. After the repair was completed he even took the time to show me how to shut it down? if there is an emergency like an earthquake. He took his time with us and did a very clean job. Dealing with Payless Water Heaters was much better than dealing with the other company that I waited for over 4.5 hours on Friday. The company who came on Friday didn't even say sorry for being 2 hours late when he got there. He stormed in my house and looked at the water heater and without pulling out a signal tool he told me I needed to replace it for $1735.00 with 2 min's of being in my garage, and could did it until Monday after he picks it up from the plumbing store. I?m so glad I had a bad experience with the first company because Payless Water Heater was hands down a much better company to use for my water heater. They are a great company. Everybody was friendly and very helpful. I give them 2 thumbs up. I would HIGHLY recommend them to anyone who needs a water heater serviced or replaced. Pros: Very Professional Cons: I had to pay to repair, better than replace more