Patriot Waste Svc

I agree with the other review. They have the worst Customer Service I have ever experienced. This stems from the person in the office. My wife paid our bill via electronic banking (which we have done with them before). We never received any notice from Patriot that they had not received our payment. Our last trash pick up was on Feb. 2nd (They just did not pick up). They also did not pick up on the next service day so I found the truck and the driver told me that he didn't know why but that our name was on the list of do not pick up. He did go back and get it that one time and he gave me a business card to call. Pros: Drivers seem ok Cons: Christy is rude and nasty to those who pay for their services more

Worst customer service I have ever seen . I set up service with them they picked up my trash once and never pick it up again. A called four times. The first time they blamed me for not having it out on time. The second time they told me it was because I owed them money. After clearing that up they missed my trash again. After calling they told me they would come the next day and pick up my trash. I waited all day they never came. By this time my trash can is full and I've got trash sitting in my garage. I called them about not picking up my trash and the manager told me there truck that was working my route was broke and she didnt know when they were going to be able to go out there. I told her I needed my trash picked up that day. She refused and told me she didnt know when she could get a truck to pick up my trash. She never once said she was sorry and treated it like it was my fault. I guess what I'm trying to tell you is that even though they are cheaper than most companys its better to go with BFI they only cost a little more to set up but ive never had a problem with them. I do not want you to think I am an upset crazy person this was truly the worst customer service and company I have ever delt with. Im in the US Air Force and have been for most of my adult life. I've live in the Gulf Breeze Navarre area since high school. BOTTOM LINE THE WORST COMPANY I HAVE EVER DEALT WITH!!! Cons: The worst customer service I have ever dealt with. more