Partner Van Lines

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2500 Old Middlefield Way B
Mountain View, CA 94043

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(800) 966-8380
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Partner Van Lines - Mountain View, CA
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Best

I've utilized their services and was quite pleased with the pleasant customer service, their on time service with every time they quoted (for pick up and delivery), and a very rea...

Worst

The company came as a favor to another company that mixed up their schedule for that day. I was very appreciative that they would come on short notice - BUT they seemed very put-...

Smooth Move 1/18/2008

Partner Van Lines moved my entire 3 bedroom house from Santa Clara to Mountain View and I have to say they were amazing. They were at the time the cheapest company I could find. I took a chance on them and they really came through. Really nice people as well. The men were very courteous, professional and pleasant. I was very impressed. Overall I would say they are an honest company. I would recommend them to anyone who is moving a long ways. more

Absolutely HORRIBLE. Save yourself lots of frustration and take my advice: DO NOT USE THEM! 1/16/2008

All I can say is that Partner Moving and Storage in Mountain View is absolutely horrible. They treat you nice when you call up but once they have your money they then are extremely mean and rude if something goes wrong. They took advantage of me, probably because I'm a single mom. While I ended up losing money, you don't have to. I HIGHLY recommend using someone else for your move... ANYONE ELSE! Don't believe their lies or their low prices because, in the end, the only thing you will be left with is a giant headache. Pros: Gives you low price in the beginning. Seems very nice at first on the phone during initial consultation. Cons: Will take you to the cleaners. Delivered my property THREE WEEKS LATE and said it was my fault!! Horrible service, horrible company. Do not use! more

DO NOT USE! 7/9/2007

I would actually like to give them a negative 5 stars but guess i can't. I set up everything online for my move---very cool. They have a very professional website---nice. I old them everything i had...90% i had boxed up myself. I had some wallunits with some glass and 2 plasma tvs. No problem...gave me a quote and said tape would be extra? kinda wierd...but like i said pretty much everything was done so no worries. They arrived...4 of them 1 spoke english. They started taking the packed boxes to the truck then the main guy mentioned that each tv would be an extra $150 and about $50 for each glass panel in the wall unit! WTF??? I said no friggen way...no one metioned that. Then he calls his manager...they guy repeats everything and im like...NO JACK###. Then he's like well we can just put it in the truck as is but we are not responsible....yeah...like im gonna trust you to take care of my stuff now! He said whatever and sent the guys to the next job. DO NOT USE ! Oh...and they made me but a $75 deposit down which i had to dispute with my credit card company. I think that may be the ONLY way they make money! Did I say---DO NOT USE??? Pros: nice website Cons: everything else, nickel & dime you---EVERYTHING is extra more

Don't use this company 5/16/2007

This moving company showed up very late and had not notified me they would be late. They had given me a low bid but then charged exorbitant prices for a few rolls of tape and a cardboard box or two ($76). I subsequently discovered that a case of wine was missing, which I suspect was stolen by the movers. I contacted the company and received a claim form, which I returned. I never heard from them. I contacted them several times, but no response. The employees apparently were dishonest and the company was unresponsive. Don't use them. Pros: Low bids Cons: Theft by workers; company unresponsive to complaints; exorbitant last-minute charges for extras more
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