I have used their services two times. The first time I was sending flowers to my Grandma for her 80th birthday. They were great helping me pick out flowers without pressuring me to spend beyond what I planned on spending. They also didn't rush me through to wait on the next person which I cannot stand. When I called to confirm that they received them, they were very helpful and didn't act like I was bugging them. The second time we sent flowers to my mother in law for Mother's Day. We called the day before to see if they got delivered and the person on the phone was beyond rude. She wouldn't tell us if it arrived or not, what florist was used, anything. Finally I had my husband call and speak to the manager to confirm that they were delivered.
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