Park Place Pet Hospital

Discovered yesterday a small calico kitty living at a dumpster in the parking lot I was cutting thru, I tried to catch it but it was to scared, so I went back with food and water, imagine my surprise when I realized the dumpster this little kitty is living in belongs to PARK PLACE ANIMAL HOSPITAL....I was sure they must not know, right? So I called this morning to let them know theirs a kitty living in their dumpster, the girl says yeah I know....we ardy hand one stray cat we took in and just can't take care of another one...I couldn't believe what I was hearing, I was in shock...I said but your a vet, your supposed to take care of animals, can't you at least put a live trap out there and catch her so you can adopt her out?? The girl said no I don't think so, I don't think we have one of those....ARE YOU SERIOUS!!!! I will never ever go to these people and I will make sure I tell everyone I know about this story including our grapevine sun!!!! Can you imagine what kind if awful uncaring people this place has working there....their allowing a kitty on their own property to live in a dumpster....thank god for my vet, they would never allow a critter to suffer right there at their own front door!!! What a sad and huge disappointment for our Southlake community......and after reading the reviews on there staff and prices, I guess im understanding....how very sad for this little kitty, we will continue to tey and save her even if they won't, my vet said how shameful, bring her over, they'll fix her and give her shots and put her up for adoption..thank god for carrying vets like mine!!!! more

Not only would I take my pets there but I would take my children too. So clean & SMELLS GOOD TOO! The receptionists were super friendly & the Dr.'s are most helpful. I found them through a humane society & I had a discount coupon for a spay/neuter. They called me immediately after the surgery (they could see how worried I was). They also called me the next day to make sure she was ok & I didn't have any questions or concerns. I will start bringing all my pets to Dr. Holbrook & Dr. Key. They are great! **********IMPORTANT NOTE********** I asked them about the low rating on this site & they told me a negative review was posted by a disgruntle employee they had to let go due to attitude & language on the job. more

I have been using this Hospital for over a decade since they were in a small shopping center location in Grapevine. After I moved a distance away I still bring my pets to them for all their care (& grooming). The Dr's there are top notch. One of the Veterinarians is a Diplomate & board - certified in canine & feline practice. While they always recommend the absolute best diagnostics & treatment, there have been times I could not afford it. They are understanding to my pets needs & my financial status & have always been able to offer less expensive options for their care. Over the years, they have literally saved the life of of few of my babies & sadly had to euthanize two of my very ill seniors. By the next day, I received a card & a plant conveying their deepest sympathy. I have never seen a pet hospital with a more caring staff. In my humble opinion, you couldn't find a better group of professionals to care for members of your family! I highly recommend them! more

I've been bringing my pets here for years (2 cats and 1 dog) and have always been impressed with the staff, they are very helpful, and the doctors are always willing to talk to me and explain a diagnosis if it's complicated...and I mean actually explain it in english...not in doctor language. Most of the staff has been there as long as I've been taking my pets there... very low turnover rate. Would recomend this place to all my firends :) more

Went here after adopting my cat and wanted the best vet for him. The adoption agency gave me this as the vet he had gone to for shots and check ups so I decided to stick with it. The first time I went for his check up exam the vet seemed to mention how he needed things checked and informed me that it was an extra fee for every little thing. I was at a loss for what to do. They deemed him good health and we left. Turns out he had all these problems and more but they simply did NOT do their job. Had to come back several times! they never asked the right questions nor did they take time to look at the problems in full detail. And talk about overpriced, they most certainly are. Just when you think your total is it, they slap on office visit charge of $40 on top of what you had. Ridiculous! more

I was so fortunate to stumble upon this veterinary hospital. I have two dogs and two cats, and have been a regular client there for three years. The doctors really take time to research each individual case. One of the doctors even stayed after hours to take time to look at my dog! I am amazed at the compassion the staff shows towards the pets, and will gladly continue to take all my critters there. more

I am extremely impressed with the superior service I have received with my pet at this clinic. My little Nathan has been to many different vets in his 7 years, but none compare to the quality of care I have received from Dr. Holbrook, and Dr. Key. The staff was extremely friendly, and helped answer any questions I had. The doctors both have invested a lot of time and effort into making my little Nathan a happy, healthy pet. I strongly recommend this clinic to any ""dog or cat parent"" out there. more

I used to work there and talk about an uncaring vet or even friendly at that. I have autism and he just did not seem to like someone with a dissability after 9 months of working there I finally quit. He had me crying numerous times because I thought he did not like me and I so bad wanted to work somewhere and not feel the pain like that. I am not in it for money. I love working with animals. The groomer was great and so was the other kennel worker and receptionist. The female vet is nice to that when I took my animals there I just saw her but there office fee is outrageous even with my 50% discount it was still over $200 just for shots. I now groom on my own and have my own business and I rescue and foster dogs now too. If interested just call me anytime 817-443-8769 more

Very unfriendly staff, complains about snyp coupons and then charges extra to make up for coupon. Most vets charge an additional 25-35 dollars for in heat but this vet will charge you 71.00. Have a cat roaming around so makes your pet upset if they do not like other cats. The price I got quoted was 160.00 ended up being $225. I could have went to my regular vet for that and had better quality care. DO NOT TAKE YOUR ANIMALS HERE!!!!!!! Pros: nothing Cons: unfriendly staff, complains about snyo coupons and then char more