Park National Bank

This Bank will robber your money. when you ask them about the money they try to say it Phantom money. They cant explain it. they will also take unauthorized debits out of your account that there putting them in there own account saying there taking there phantom money back.. Mean while I spoke with the company that was putting the money in and its my money. the company that sending my money back even called them. They will not talk to them bc the credit sat in my account for 2 month pending going in. Now they are trying delete it from my account. more

the online banking often goes down for a day or more. more

I've been a PNB customer since the lase 1980's. Why? The great customer service! You can't validate a review of a place based on one interaction. The reviewer who posted the bad 1-star review will never know whether those tellers learned a co-worker had been in a wreck or died...you never know! I base my review on hundreds of interactions I've had with various bank personnel over a 20-year period. When my husband had an accident in the early 1990's, our checkbook got very messed up because it was such a chaotic time for us. We took our checkbook in and a rep sat down and reconciled everything for us. With the exception of one time when a teller was unfriendly and tried to pass off a question rather than take time to find out an answer, we've had excellent service. We appreciate that the bank has strong local ties and is active in the community. We've always been very happy with PNB and both its in-person, on-phone and online banking. more

This bank must be so big that they do not need business. They were snotty and rude when asked any type of question. The people working did not seem to want to be there and it showed. Big and impersonal. more