Paper Wonders INC

Paper wonders has a huge selection of handmade/specialty paper :) One of the main reasons I came here is because I'm familiar with the quality of the work, since both my brother's and cousin's wedding invitations were made here :) Another reason is because they carry the Japanese yuzhen paper (that inspired my wedding colors) which was used on our invitation as well :D I would highly recommend people who want to have ""custom"" invitations done to really do their research first, especially on PAPER. The reason I say this was the 1st time I went to paper wonders, I thought that their price was on the higher side, but if you really do your research on the quality of paper they use, they are about as cheap as you can get for a custom invitation. Audrey is the easiest person to work with; she really listens and is always ready to work within your budget :) If you are lost and unsure about what kind of design or have difficulty with color coordination (like me), she is always ready to give you suggestion but she never PUSHES things on you Because they are quite busy, Audrey does take appointments and will give you her 100% attention. I've been in the store where she was really busy, but if I don't have an appointment, I understand that she will always try to make time for me after she is done with her appointment. I have never had a problem getting in touch with her. Also, please keep in mind that because all the invitations are assembled by HAND, it does take a few days to produce, especially if you have large quantity. I ordered 230 invitations, and they were all exceptionally well made (from final draft approval to actual time receiving my invitations was 4 business days for me). A lot of people told me they kept my wedding invitation instead of chucking them in the trash :) My most memorable rush: My seating chart and placement cards had to be changed one day before I had to leave (wedding was in Hawaii) and I rushed to Audrey that morning to make the changes. She immediately changed her schedule to get my order done. For that I'm eternally grateful! My wedding would never have been the same without Paper Wonders! Thank You Audrey! Pros: Great Quality, Excellent Service :) more

Audrey is a treasure in my 20 years of event planning I have never seen such amazing work and your service top notch. Your the best!! Audrey God Bless keep up the amazing work. I recommend Paper Wonders to who ever really appreciates the finer things in life. Also book your appointment in advance Paper wonders is very much worth the wait. Absolutely Pros: One of kind. Amazing!! Cons: Absolutely zero more

I was very disappointed by the customer service. I called twice to set up an appointment to view their sample invitations. Both times they were very rude and seemed to rush my conversations. They will not assist you without an appointment. The owner said they were very busy and have other things to do, if I do not come in at the specific time, then she can't help me. Weekends are their busiest times, so it is not recommended to go on weekends. I definitely will not use their services/products. There are many other businesses who have excellent customer service and are glad to bring in new business. Pros: Interesting products Cons: Poor customer service more