Everyone is entitled to make a mistake, but when mistakes are made at this West Chester location, its the customer's fault! Imagine that!\r
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When a request was made to refund the amount paid for the returned pizza that was not made as ordered, their business practice is to not refund the total amount paid. \r
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There are better mom and pop pizza places in West Chester. I am going to vote with my wallet and never support this location again. No need to reward bad experiences with future business.
Pros: Well known chain
Cons: Poor business practices at this chain location
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