My dog, Hubbell, is a handful. Getting him to settle down long enough to get a treat, let alone a bath, is always an adventure. Anja of Pampered Pets was somehow able to calm Hubbell down and get him to relax and enjoy the experience.
It's clear that Anja operates Pampered Pets as a top notch service business. Anja promptly returned my call requesting information and was clear regarding the scope of the service and the cost. There were no last minute surprises when they showed up. The van showed up exactly when it was scheduled to arrive, which was great as I'd decided to wait and be there for the first visit to make sure everything went smoothly. Anja immediately took control of the situation and let Hubbell know who was boss. His anxiety level completely diminished when he realized he was in good hands, and Anja's soothing attitude lulled Hubbell into a state of complete relaxation. You would have thought he was at Burke Williams getting the full treatment.
When he was done Hubbell looked and smelled fabulous and he decided he wanted to be the company mascot and not leave the van to come back inside. He will definitely be seeing Pampered Pets on a regular basis.
Pros: convenient, professional and a high level of customer service (for the dog and the human)
Cons: more expensive than a storefront groomer, but worth it for the high level of individual attention and convenience
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