I was referred by my Dr office for a CT Scan and was told I could not get appointment for 2 weeks and I took that appointment. In the meantime, they rec'd auth. from my insurance 6 days before appt. Then, the day before the appt I called and spoke to them and they said they cancelled the appt. because they did nto have insurance auth. I called Aetna and that was not the case. Then, there office claimed it was an error on their computer. AND SAID THE OFFCIE MANAGER WOULD CALL ME BACK.. Never happened I called again and spoke with Suzy who lied again and passed the buck. I had my appointment and found out my appointment was delayed because they had a birthday in the office, TOTAL LACK OF PROFESSIONALISM & GO ANYWHERE ELSE IF YOU CAN.. I have a PPO and could and am so sorry I trusted my health in their care. Go elsewhere if you can... Even the Specialist I am seeing saidf he has never had a patient that would return there...
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