Unforunately, this has happened to me and I called PC Support for You after reading very positive reviews on Angie's List. Technicians are very courteous, punctual and knowledgeable. One technician, Martin, went above and beyond to save data on my laptop - in addition, he made recommendations about securing my wireless home network and anti-virus software. The owner, Paul, is very active in day-to-day activities and, most importantly, he's extremely "customer-oriented." They're price competitive (if not a little cheaper) than other companies offering similar services but you can frequently find coupons in local circulars.
Highly recommended!
PROS: Quick appointments. Punctual techs. Customer-oriented.
CONS: Price - but that's my complaint with all computer service companies! ;-)
more