Orlando Hyundai

Efficient and courteous. Respect for the customer more

Went to get a/c fixed. they came back telling me I needed tires, brakes, and other stuff. I did not need an upsell for other stuff, I needed my a/c fixed , which they did not do. Spent 3 hours and did not come up with a definite fix for a/c but was happy to want to charge me $700.00 and it "may" fix problem, but sure found other stuff to sell me. I have my on mechanic for other stuff for a lot less. Will never go there again. And no I did not pay the $700.00 for a guessing game that may or may not work. I left more

Each time I have an appointment, all my concerns are cared for and me and my car are treated with respect. more

Excellent more

The experience I had dealing the dealership was horrific. I brought my car in on November 12, 2013. I was told the reason my car was having problems was because of the shock plugs. I paid and had the shock plugs replaced. After leaving the dealership my car became even worse. I had to bring the car back on November 16, 2013. The service advisor I worked with the first time was not there. I had to leave my car at the lot and get a rental car for five days and had to have my car towed to the dealership. The service advisor who called me on November 18, 2013 was rude and told me that they don't know what's wrong with the car so he doesn't know if they can fix it. My phone calls weren't being returned. It was a frustrating situation. I had to come out of pocket for issues that should have been fixed the first time, I paid for a service that wasn't necessary, and the customer service from the advisor was terrible. I asked for assistance with my car rental and the advisor said he would talk to the service manager. None of my phone calls have been returned since. This is not how a customer should be treated at all. more

Awesome staff. The advisor ERIC is a very thoughtful asset to that dealer. Great work. more

I feel like part of the family more

The tech was efficient helpful and was timely when I arrived. He provided information but was not a push service sales more

I'm very happy with the service and staff at Orlando Hyundai. I will be buying cars and bringing them back to OH for a long time to come. more

OVERALL BAD EXPEREINCE. POOR SERVICE. MANAGEMENT ALLEN IS BAD. WILL TAKE YOUR MONEY AND SAY NOT COVERED UNDER THE EXTENDED WARRANTY EVEN THOUGH YOU ALREADY HAD A QUOTE FROM ANOTHER DEALERSHIP AND WHAT THE PROBLEM WAS. more

The maintenance department at Orlando Hyundai is the best we have ever used. everyone is very attentive to our needs - they listen to you even if you are a woman! Thanks Orlando Hyundai for treating me like I was your only customer! more

ORLANDO HYUNDAI IS ALWAYS WONDERFUL DON'T TRUST MY CAR WITH ANYONE ELSE....... more