Original Roadhouse Grill

My family and I have been frequenting the Federal Way and Everett locations a couple times a month for the last few months. (Everett: 11804 Evergreen Wy). Relaxed, friendly staff. They have been very accommodating to requests, and fixing any issues with the meals. Being a relatively new restaurant, I think both locations are still working out their kinks, but they will get there soon. This review is a combination of several visits to both locations.... Pros: Peanuts on the floor are fun, and they have great customer service! Cons: They have had a few hic-ups with the food, BUT fixed their mistakes. more

I was told this would be a great restaurant with delicious steak. When we were first seated, our waitress did a great job getting our drinks. But the service went downhill from there. We ordered the salmon rolls, which were quite delicious, and the bread was good too. And then we waited, and waited, and waited for our entrees. My DH asked for a refill on his soda. The waitress was quick to get it but stopped on her way back to stop and chat with friends (other employees), so we sat there watching her talk for a few minutes while she held his soda in her hands. Once we got our food, it wasn't very hot and it tasted like it had been under the heat lamps for too long. Overall, I was very dissapointed in the service, attention to detail and amount of time it took to get our food. We paid as much as Outback for our meal, and personally, I would rather go to Outback than this place. Pros: Family atmosphere Cons: Slow service more

I might give them a break as they had only been open a couple weeks when we visited, however, I don't think I will go back. Pros: A couple good beers on tap, texas eggrolls Cons: Poor service, Average food more