Did clean the caprets good. However, they did steal my IPod. It was a team of 2 men. One was the boss and the other one was a teenage boy. I called that very night when I noticed that it was missing. The manager said that he would have a talk with that boys mother since they are good friends. Of course the boy said that he did not take it. Chem Dry did nothing. Well, they did say "Sorry, let us know if it ever turns up". I called them 6 months later and let them know it still has not shown up. Still I am without my $300.00 IPod with all my songs. Will never use them ever again.
Pros: did clean the carpet okay
Cons: yes, they are cons. Stole my IPod and will not give back or refund
more