Orchard Medical Center

With all the other doctors offices, acute care centers and walk-in clinics in the Lake and Kenosha Counties, I don't know why anyone would choose Orchard Medical Center. That is, I mean unless you like hearing staff members talking/laughing behind your back (irish medical assistant) or talking about someone you know (since Antioch is such a small town),being taken care of by a receptionist that reeks like she's been drinking hard liquor on her lunch break, waiting days to get a call back on a message that you left, and waiting over an hour (sometimes 2) to see the doctor (when you've had an appointment scheduled for months). So if if this all sounds like a productive running doctors office, then Orchard's the place for you...sorry, but i'll be going elsewhere! more

I sat in an examining room for over an hour waiting for Dr. Devaney. I made a few notes to write my input. \r \r Orchard Medical Center is anything BUT good patient care. Doctors talk about patients using the ""F"" word. The constant giggles and childlike flirting between doctors and staff. The Irish girl (only hearing voices) blatantly talks about sex to Dr. Devaney. She talks about how he is blushing and then mentions his crotch is growing. What is this place? Its like listening to a soap opera. \r \r The Russian female doctor talks negatively about patient too. Sitting in the exam room you hear her say ""These people don't deserve American medicine, they need to go to Russia. Really? We don't deserve American medicine! Wow\r \r My ex-husband got hooked on controlled substances from this place. If you want controlled drugs then come here! They are known throughout Antioch and the ""candy-men"". \r \r Off to an x-ray I am flabbergasted by all the patient information sitting on the countertops. I could list off 10 peoples names easily. Does this office believe in patient confidentiality or HIPAA? I was asked to ""wait here"" (while the x-ray tech went to get something). I was left right next to a phone counter. While waiting I read written script after written script for Methadone, Percocet, Duragesic patches. Oh my!\r \r While waiting one of the girls knocked on a door. The doctor came out gruffly and (before he noticed me) said ""I don't have time for this @#$!"". I was wowed again. Both sides of the office.\r \r I was swept away back to my holding cell where I waited another half hour. This time there was chaos outside the door something amongst the office staff trying to figure out if another employee was given a ""blank"" shot or someone used a ""used"" needle...........\r \r I'll never return. Way to scary. \r \r \r more

If you want to find a doctors office that has familiar employee faces, don't go to Orchard Medical Center. The turn around rate of employees is ridiculous! Everytime I walk in that place there's new employees, which leads me to think that there's definitely poor management going on there. It's also very unsettling to find out that I got charged a whole office visit, when I saw only the medical assistant to draw my blood. You know why? Because as long as they take your blood pressure and weight, they can bill it as an office visit and get paid more money. I thought the main purposes of health care was to look out for the best interest of the patient, not to try to squeeze every penny out of them. \r \r 9 out of 10 times that I have had a scheduled appointment at Orchard Medical Center, I always wait no less than an hour to see the doctor. Why do I have to wait that long when I had a scheduled appointment 2 months prior? I'll tell you why...because they're double and triple booking patient's that same day, which ends up pushing back the patient's that HAD scheduled appointments...NOT FAIR!\r \r Oh and don't even get me started on the cleanliness of that place, absolutely disgusting...find a new cleaning company. \r \r And if you ask me....sounds like ""thinkpositive2"" is an employee of Orchard Medical Center...that's why you have nothing negative to say about the place. more

I have been a patient at Orchard Medical for over 10 years and have nothing negative to say. They fit me and my family of 6 in whenever needed. They take their time with us, even if this puts them behind....everyone gets their adequate time. We have never been under diagnosed and they err on the side of caution. When hospitalized they have the best bedside manner. I have noticed a great improvement in the practice in the last 3-5 years when management changed. They are extremely community focused...running food drives for the Open Arms Mission, partaking in community events. What more can you ask for in your physician? They are a well rounded small town group practice that cares for everyone. My thanks go out to Dr. John Devaney, Dr. Guy Abderholden, Dr. David Herman, Dr. Soifer and their Physician Assistant - Ted. more

i went to have a boil lanced and was charged 26.00 for smoking cessation bill code 305.1. check your bill very carefully Pros: enjoy the waiting room you will be there for a long time Cons: lots of stuff added to your bill be careful more

Seems to be poorly run. Spend thousands and they still cant tell you what you have. Only come back if it still hurts. Cant get your name right. Very discouraging. Pros: Have not found one yet. Cons: Wait for two hours after appt to get in to Dr. more