Orange Coast Auto Body Inc

I was involved in a hit and run on the freeway where they hit my Diplomat motor coach while I was driving. They had smashed the left side of my coach all the way down to the rear. I had taken my Diplomat to a few different dealers and repair shops for estimates and I was told they would not be able to start the job for a few months. Ron, who is the owner at Orange Coast Auto Body, was very helpful and insured me that he would be done with my repairs in a few week!! I was amazed at the turn around and the quality I received. My coach looked like new. I would recommend them to anyone looking to get coach or trailer repaired. more

I was just going to comment on what a great job they did on my Honda but I feel I must address the dumb-ass that posted before me. I have worked in the automotive industry for over 30 years and I hate to see someone try and destroy a company?s reputation over something they do not understand. From my review of your story it seems that you wanted Orange Coast to work for free. I understand the concept of a free estimate but if they spent 2 hours estimating your vehicle there was more done than just looking. Every auto body shop I have ever worked for charges for the work they performed and storage if the vehicle is sent to a different shop. This is such common practice that insurance company?s pay for this entire process. This makes me wonder why you are complaining about something I know you did not have to pay out of your pocket for. Please do a bit of research before your start bad mouthing a company for just doing what is common practice. Pros: They fixed my vehicle very quickly and stuck to their price more

I had my vehicle towed to OCAB for a free estimate as advertised on their website. Owner Ron called the next day stating the estimate was ready. After reviewing the estimate with Ron and then discussing it with my wife we decided that financially we could not afford the repairs out of pocket and must submit a claim to our insurance company. Our insurance company recommended we use an auto repair facility approved by them for an expedited turn around time on repairs. OCAB said it would be $260.00 to release the vehicle. This was to cover 2 hours preparing the estimate and 2 days storage. Vehicles left over 48 hours are subject to a storage fee even though it had only been there 24 hours at that point. The secretary said day of arrival is counted as 24hrs and day of departure the same. The shop owner Ron told my wife ""I'm tired of being screwed out of labor only to have the job go to another repair facility"". Pros: Location Cons: Deceptive practices more