Once Upon A Child

I read the reviews about Once Upon a Child years ago and then, they were mostly unfavorable. I shopped there and consigned dozens of items there despite the poor reviews. Over the years, I have encountered a rude employee or two while there, but I am not the type to complain, so I just dismissed it. I CAN NO LONGER dismiss the fact that I was treated so poorly at Once Upon a Child in Franklin. I spend about $800-$1000 a year at Once Upon a Child in Franklin and I have 4 children. I will never, never set foot in their store after the way I was told that they could not hold my bin of items even long enough to let me shop to consign as they didn't have room. They are a consignment store and they have stiff competition in Franklin, TN. Then, I asked to exchange a pair of jeans that I purchased for my daughter that she had not worn because they had been hemmed by the previous owner and were too short. I was told that I could not even exchange them because I did not have a receipt. The manager, LuLu- or however you spell it- gave me the rudest look and pointed to their policy sign. I'm all for policy, but if you are going to ruin a sale, then I think that you should find a way to make the transaction work. Good Luck Once Upon a Child in Franklin, TN in finding 3-4 regular clients to replace a family with 4 children to clothe. more

This is my favorite of the Franklin consignment stores. They carry some really nice brands at good prices. Their Gymboree and Gap prices seem to be in line with other consignment stores, but there boutique prices are excellent. They often price boutique brands at about the same prices at the mall brands. They have a great selection and do a good job only displaying seasonally appropriate clothing. The staff is efficent, but not terribly friendly. I think this is a great store to visit for well-priced children's clothing. more