When they opened this restaurant, the food was good, the restaurant was clean and the service was efficient and friendly, that's why I kept coming back, specially since the kids liked it.\r
The last time I was there the experience was terrible, the food didn't look or tasted fresh, it was more like microwave re-heated. I instructed everyone not to touch the tortilla chips since they were all broken down in small pieces like if they had been collected from leftover baskets from other tables. There was also a weird detergent-cleaner smell through the restaurant that didn't mix well with the food being served.\r
The service was poor, from the greeters to the waiters, noone smiled, and it seem that they wanted to be anywhere else than in the restaurtant serving people, and it showed.\r
There was a mix up in the order and the service was turtle slow, from the drinks to the food.\r
Needeless to say the tip was small (TIPS=To Insure Proper Service), since this was definitively not proper service even for a franchise type of restaurant. This visit to this restaurant was on a Sunday afternoon around 1:00 pm with a half packed restaurant.\r
They won't get me crossing this border again!!!
more