Omega Air Conditioning Incorporated

When our house was first built in 2005 we had a Freus unit installed. Since that point we have always used Omega AC and have always been really happy with their service. It does not matter if it is on the phone with Christina or Candy or when they guys come up for the service. Unfortunately due to the hard water we have the up keep just got to be too much this week. I came home to a 88 degree home on Tuesday. I called and spoke to Candy at 5:05pm and Chris was out to the house not too much later. He did everything he could to save our system but when the cost of the repair just got to high he helped us talk through it and we opted to go for a new system. We had a very small hiccup the very next day, when I came home at 12pm for the appointment, IT WAS ALREADY IN!!!! Overall, who can complain about a brand new AC being able to be installed the next day and already have been done in the morning. Unfortunately where I could not be there we could not get it running, but Candy and Chris coordinated a time to come back and we are up and running!!! You guys are awesome! Even though we won?t see you as much for our old Freus, I will recommend you to EVERYONE I know!!! more

We spent thousands of dollars with them, and their techs are good guys. But the corporate policies are incredibly unfriendly and negative. E.g. we had a loose thermostat (1 of 4 that they installed) and we asked them to come fix it. They charged us $75 for the ""service call"" and then wanted another $125 for what the tech said would take him less than 10 mins to fix - far shorter than the amount of time I pleaded with his boss on the phone to simply let the guy fix it since it was their install to begin with. No bending there, they demanded their pound of flesh...and forever lost a customer (and hopefully others who read the reviews I'm posting all over the internet). more

i called Omega Air Conditioning for service because our A/C Unit's were blowing hot air. The guy comes out to our home and after inspecition they told us that both of the a/c units were old, bad, beyond repair and everything needed total replacement for a fee to the tune of $15,000 !!!!! more