I went in with light red hair that had been dyed once with a box dye. I said I wanted to have it dyed a natural medium sandy blonde. I picked out a picture of what I thought that was from a magazine. They suggested a process. At $97, it was much more expensive than what I had anticipated, but I thought that if it gave me the color I wanted, it would be worth it.||[]||[]The stylist said that we probably wouldn't be able to get it quite as light as I wanted it that day, and I might have to schedule another session, where we probably wouldn't have to even do all of the hair again. I assumed that this meant that they could get it to blonde, but it would be darker than I wanted.||[]||[]Oh, how wrong I was. They basically gave me orange and silver-blonde stripes. I went back to the salon, where they used a toner to blend in the stripes a bit.||[]||[]When I confronted them about the fact that the color they gave me was not even in the same color family as what I had wanted, the salon owner became quite belligerent. She informed me that she has worked as a hairstylist for over 20 years, and it's impossible to get light red dyed hair to any shade of blonde in one session. Incidentally, I once had my very dark red-brown, repeatedly color treated hair made blonde again perfectly easily in one session. Also, remember the highlights? They were silver blonde, a color far lighter and blonder than what I wanted! She then claimed that they had told me that it would take 3 sessions and $300-$400 to make my hair blonde (they did no such thing), and she insinuated that the real reason I was angry was that I was too poor to afford that.||[]||[]When I pointed out that there's no way this was ever going to look like what I requested because of the highly-contrasted, stripy highlights, she claimed that the picture I picked out had highlights. It did not, or they were extremely subtle. The ones they gave me were blatantly visible.||[]
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