went here today after seeing an ad in the Portsmouth Visitors book and my experience here was beyond words! It started out ok while ordering but when we sat down to eat after taking 2 bites we realized there was a COCKROACH in our cake!! I politely asked the OWNER (who was working at the time) to come over and tell him what happened and show him the roach in it without making a scene and at that point he was beyond rude. I simply asked for my money back nothing more nothing less and he refused saying it was not his problem. Then I explained that I was grossed out by the fact I had a roach in my food and didnt want to eat anything else and he then told me I needed to leave his bakery or he would call the police!! I could not believe he responded in such a way! Then he actually called them claiming I was irate in his store which was not the case at all and then told me I probably brought the roach into his store in my pocket and intentionally placed it there! Who in their right mind would do suchj a thing?! And I was with my toddler! WTF?! The owner was completely disrepectful and unprofessional and obviously the food having roachs in it is disturbing to say the least! I cant even find the words to bring it the justice it deserves! I have called the Health Dept. and reported him and his store and will never go there again and highly suggest no one else either!
Pros: in a nice neighborhood
Cons: roaches in food, owner is disrespectful & unprofessional
more