top 10

Old Town Glass

4.0
5 reviews
Write review
id: 27062361
marker

700 Grant Ave
Novato, CA 94945

marker
(415) 897-0088
Incorrect info? Correct your listing
Reviews
( 3 )
( 1 )
( 0 )
( 0 )
( 1 )

Best

When my glass door to my bedroom broke I called Old Town Glass. They came over that day and gave me a very reasonable quote. I was given a realistic timeline and they were so fr...

Worst

I gave O.T.G. a second chance after the first security door they installed for me proved to be defective and had to be repaired (the hinges sheared off) Things went from bad to w...

Excellent customer service 10/15/2009

When my glass door to my bedroom broke I called Old Town Glass. They came over that day and gave me a very reasonable quote. I was given a realistic timeline and they were so freindly. As promised the glass came in on time and was put in hassle free. There were no surprise fees at the end of the job. The glass technician was prompt and professional. Everything from my initial phone call into their office to the completion of the glass service was done in a very pleasant way. Pros: friendly and professional Cons: none more
Reply | Report abuse |

Great Door Installers 5/19/2008

I had Old Town Glass install a bathroom window and while I was in their shop I asked about interior doors. I didn't know they installed doors but they have a huge selection and many brands to choose from. I picked out my exterior and interior doors and then they installed them. Everything occurred in a timely manner and they were very helpful and courteous. Pros: Courteous staff, variety of choices, one stop shop! more
Reply | Report abuse |

I will never do business with this outfit again and warn you aginst them! 4/3/2008

I gave O.T.G. a second chance after the first security door they installed for me proved to be defective and had to be repaired (the hinges sheared off) Things went from bad to worse when I had them install a second security door on another unit - it didn't fit because they took the wrong measurements, resulting in another long wait for a replacement. The replacement door was then installed wrong (it can't be opened from the outside!) and now I have to deal with getting them to make it right. What a nightmare! Pros: None Cons: Long waits/delays, defective product, poor workmanship more
Reply | Report abuse |

Great Service and great work 3/6/2008

Great service! They helped me remodel my home with interior doors, exterior doors, new windows, and showers. The office was very helpful and patient while I made my decisions. Their crew did a fantastic job and my remodel looked fantastic once they were done! Pros: Great service, timely installations, large showroom more
Reply | Report abuse |

A little flaky but great end result! 1/2/2006

They didn't show on the stated date and when we called, they said our paperwork was still in the Scheduling basket. Once that was ironed out, they showed up when promised, did the job, and cleaned up after themselves nicely. We'd use them again. Pros: Friendly employees, Quality product, Good workmanship Cons: A little pricey more
Reply | Report abuse |
< Previous 1 Next >
badge