I was a very disappointed bride overall. They are lacking in business ethics and best practice. The following details why:
1) we booked the venue and paid additional money for reserving both the downstairs and upstairs, and thereby having the venue to ourselves completely from 6pm onwards. when we booked this in, the mill was not doing a la carte dining, and when they did bring it back, we received no notice of this and were still made to pay the full add'l charge (even though we didn't have the place to ourselves anymore)! 2) our wedding 'coordinator' and her boss took about 2 weeks to return emails or calls, if they ever bothered doing so at all. 3) they don't insist their recommended officiants attend rehearsals before the ceremony; ours didn't and he botched the whole thing...quite embarassing. 4) our hor deourves and salad selections were wrong the day before the wedding. 5) pre-ordered veggie/gluten free appetizers/dinners were not served properly. 6) a seat was missing from a table, leaving the mother of one of my bridesmaids embarrassed. 7) our sand ceremony portion of our ceremony was not set up properly, so that family members were supposed to bring up like communion so that they could be a part of the ceremony; this was discussed and agreed in advance. 8) servers were VERY rude to our guests; when they did not provide the correct veggie/gluten free meals, when my aunt asked for her piece of cake (because she passed the one on originally given to her, but the server yelled at her saying she already got one!), and finally when one server yelled at my great aunt to move her walker out of the way as it was a fire hazzard, yet she put a tray of dirty dishes there instead! 9) POTATO CHIPS were served as an hor deourves when the 'coordinator' and i had agreed to pomme frites (french fries) originally! 10) the raw bar which charges at $12pp additionally only had about 2 dozen pieces of seafood on it and guests were rationed by their servers!
would NOT recommend for your wedding!
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