Horrible secretary!!! This place does not care about the babies at all, they are doing a credit check before accepting new patients. We couldn't get pass the secretary SHANNON 636-3066 to make an appointment. We called twice, spent 20 minutes on the phone with her trying to make appt or our baby. Shannon was incredibly rude, unprofessional, offensive, and confused. At first she was arguing that the MD would not see our baby because the baby had a health insurance. Then when we said that we are willing to pay cash, she said that MD would not accept any baby without health insurance. She wanted our social security number and date of birth. Then she said that they are doing automatic credit check on the parents to see if they are good enough for the doctor to see their baby...she said that none of the doctors would want to see our baby or help our baby even if we are willing to pay cash upfront because we had a foreclosure!!! In other words, that place would let an innocent BABY TO DIE AT THEIR FRONT DOOR just because the parents had a foreclosure!!!! I am a nurse and my husband is a pharmacist. We have a good enough income to pay cash for our baby?s health care regardless of foreclosure, plus we have a good health insurance. So why would this place care???? Shannon however refused to make appointment for our baby and told us not to call their offices ever again. We never encounter anything like this. I do not recommend this place .The secretary is an idiot and obvious obstacle for a baby to get health care. She had personal issues and doesn?t care a bit about representing the company or the babies!!! So we made an appointment to Brevard Health Alliance, their secretary is intelligent and professional. They don?t care about anything but the baby. They accept cash or insurance, no questions asked!!!
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