Octagon Cleaning And Restoration

We had frozen pipes in our condominium so our unit was completely destroyed. Octagon Cleaning and Restoration came in and had to strip everything down. They did mold abatement for us and cleaned everything up so we could rebuild it. They were great in helping us with all of that and the insurance companies. They really are exceptional, polite, helpful, and really responsive. Lori Lape more

Octagon Cleaning and Restoration cleaned after a fire in our building and Rob was right there from the beginning to make sure the work was done right. He was very professional and knew all of the standards the insurance company would be looking for. He also had answers to the adjuster and made sure he backed up everything he did. He got done what needed to be done and it was all covered by my insurance company which was very important considering there was extensive damage. more

Octagon Cleaning and Restoration is the best in the business! I'm very satisfied with the final results of the job they completed for me. They did a very thorough job vacuuming and cleaning off my area rugs and my couch. I really appreciated their attention to detail and there wasn't a single stain that they couldn't remove. They were punctual, professional, and really hardworking. I was happy with their prices and their workmanship is hard to beat. For the overall price and quality of the service, you can't go wrong with them. I'd strongly recommend them. more

Highly recommend them to anyone in need of their services. Very professional. Robin and Rob always return my phone calls or emails that same day or first thing next day. Very competitive prices and always done on or before the completion date they say. more

Octagon Cleaning and Restoration did remediation work at my condo, which has a mold issue. It was my first time using them, and it turned out very well. They took care and were very considerate, which is why I am willing to recommend them. They did exactly what they said they were going to do. They went the extra mile to make sure everything was fine. They were personable and agreeable. They gave me a good experience out of a bad experience. They did exactly what they said they would do, and they provided me with excellent value. They worked with me, and their workmanship was just excellent. It was excellent! I interviewed four other remediation companies, and I'm so glad I selected Octagon! - J. Hegan RESPONSE FROM Octagon Cleaning and Restoration: Thanks for taking a moment to share your feedback on our work, Josepha! We're thrilled that you thought enough of us to go with us again. Let us know if we can do anything further for you! more

We had a different experience then we had hoped for. Everything came out well in the end. They were very helpful with the situation and as I said the job was done well. RESPONSE FROM Octagon Cleaning and Restoration: Mary, Thank you for making the time to comment on our work. We appreciate your business and we hope you'll consider us again in the future if you have the need. Thanks again! more

Octagon Cleaning and Restoration did some mold remediation and demolition my walk-down basement and it was excellent. There's still a little bit of work to do, at the moment, but I'm very happy with them. Robert and his crew were very professional and very willing to help. Couldn't be happier. RESPONSE FROM Octagon Cleaning and Restoration: Thanks for the feedback and thank you for choosing us, Jason. We're glad you're happy with our work! more

We had gone to Europe and come back to find mold invading our kitchen, which was not a happy experience. I looked up Octagon Cleaning and Restoration in the phone book and called. The owner happened to be driving down the street! Within five minutes, he was in our house and checking out the kitchen. It was amazing. He was a very nice man. He even recommended someone to do the renovation. He came in with a crew and had the walls, floors, and everything else out to get to all of the mold (it was a nasty kind). Then it was fixed! Octagon's people were very nice to get along with. They were very considerate and polite, and they closed doors when they came and left. I felt the price was right. RESPONSE FROM Octagon Cleaning and Restoration: Too bad you had to experience that mold invasion, George, but thanks for giving us a shot at remedying the situation! We appreciate your business and are glad we were able to help. Thanks for the feedback as well; please let us know if you need any cleaning help in the future! more

Rob from Octagon Cleaning and Restoration came in when the place was a mess. It had mold and it was wet. He was really quiet and I thought, "Oh God, he's judging me." But he wasn't. He was discussing what to do. He was hearing me even though he was concentrating on other things. I found him to be very, very trustworthy. His word is his word. I thought I would be traumatized by the whole process. I let the guys know that I was afraid. Tyler and Lynn did everything they could listen to what I needed to salvage and, as we were going through, what I needed to save. My mother is the one who owns the house. She inherited it from her aunt, who was quite old. They wrapped dishes, cups, and saucers that are antiques. The teacups and stuff were fairly old. They were helpful and they were kind. Those two showed caring. One time the three of us were all working together on various projects. They had picked me up a mask and gloves and everything and honestly we were like a bond. We were a team of workers. Some new members came in and I kind of leaned my head on Tyler's shoulder and said, "I want Lynn back." From then on it was Lynn and Tyler. They were wonderful. They were awesome and the other workers were awesome too. I can't say enough. They were beyond my expectations. They were here to do a demolition and they did it without looking like they were tearing a part a home. They told Rob that I was one awesome person to work for and that they were bummed the job was over. I didn't really know that. They had told me, but I thought that was just them saying that. I told Rob that they needed bonuses and I hope they got them. I had called to let him know how important those two men are to me still. Our humor got us through it. Tyler said he liked my humor the best and that he was going to learn more of it. I miss them so much. I don't miss the machines and I don't miss being down there in the mess, but I miss them. I didn't go down there when they were really involved in the demolition, but they always knocked on the front door and stuck a head in to let me know they were here. They always gave me the day's outline so that I could say to them, "Well, I have an appointment at 1. Can somebody be here?" since the house was open. I hated to see them pack up and go. They never left without letting me know they were leaving. They always told me what they got done that day and what they had planned for the next day. Those two represent themselves as gentleman. They are motivated to help and they helped. They represent a good foundation as well. I hope to see Octagon in every yellow pages listing throughout Maine. If Rob would give me some business cards, I would put them out and around. I would put one in every Christmas card. RESPONSE FROM Octagon Cleaning and Restoration: Thank you so much for taking the time to leave this review, Cheryl! These situations can be traumatic, and we do what we can to ensure that you're well taken care of throughout the remediation process. Thanks again for thinking of us and sharing your experience! more

Octagon was outstanding to work with. Rob the owner was very helpful and accommodating throughout my project. I was really happy with the result of their work as well as the communication during the whole process. RESPONSE FROM Octagon Cleaning and Restoration: Thanks for taking the time to share your experience, Kathi. We really appreciate the feedback, and we're happy that we were able to help you. Don't hesitate to give us a shout anytime you need help in the future! more

Octagon Cleaning took me step by step with what they were gonna do and left my house clean. Overall, it was a very good experience. RESPONSE FROM Octagon Cleaning and Restoration: Thank you for your feedback Joanne! We really try to make sure customers have a positive experience with us even though they may be stressed out about a property damage situation, so we're glad you had a good experience! Please let us know if we can help in the future and thanks again for your business! more

David and his son did an impeccable job in my home. Showed up promptly and their services were very professionally. Provided a much needed thorough cleaning to a very dated system. I have already recommended his services to my family and friends. Truly an impressive job. RESPONSE FROM Octagon Cleaning and Restoration: Thank you so much for your review and recommendation, Frank! We truly appreciate your business and we're glad we were able to help. Drop us a line if you ever need any cleaning or remediation work done in the future! more

We found Octagon Cleaning and Restoration's number when we had a mold issue. Robert came over immediately on the afternoon we called. His response was phenomenal. He had workers who were very professional and hardworking, too. One day, it was over 100 degrees in the attic and they still worked late. I can understand how difficult that must have been. Octagon also has incredibly great communication skills. The person in the office, Robin, is always pleasant to deal with on the phone, and the emails are always quick. RESPONSE FROM Octagon Cleaning and Restoration: Thank you for taking the time to comment on our work, Joe! We know how frustrating mold issues can be, and we work hard to ensure your safety and satisfaction. Thanks again, and let us know if you need anything going forward! more

We have a lake property and mother nature changed the course of a stream, creating a little trickle in our basement. The moisture in our basement started creating mold on the two levels above it. We had to have it re-mediated before we lost the entire property. We had a very positive experience doing that with Octagon Cleaning and Restoration. They came in, did the assessment of what needed to be done, and clearly explained the process and what the end result would be. They finished the project right on time as they said they would. They were very knowledgeable and helpful throughout the process. RESPONSE FROM Octagon Cleaning and Restoration: Shawn, Thanks for the glowing review! Mold in the home is no joke, and we're happy we were able to take care of this issue for you before it caused some major damage! Thank you for choosing us, and let us know if we can help in any way in the future. more

Octagon Cleaning and Restoration cleaned out one spot in my house that was quite dirty and stained and they really did a marvelous job getting them out. I found them through Angie's List and I have say, I am a very satisfied customer. D. Bragdon RESPONSE FROM Octagon Cleaning and Restoration: Thank you for taking the time to leave a review, Deborah. We're really happy that you found and chose us, and we're super happy we were able to help! Let us know if you ever need any further cleaning services and we'll be there. more

Octagon is a great company to work with. They were very professional,and kept me informed about what was going on with the job.I had several compliments from the weatherization company that proceeded the mold remediation stating what a great job Octagon had done with their work. Thank you to Robert York and his team of professionals. RESPONSE FROM Octagon Cleaning and Restoration: Pam, thank you so much for taking the time to provide some feedback on our work! We're glad you had a good experience with us. Don't hesitate to let us know if you need any further assistance! more

Staff was great to work with . Provided a detailed estimate, Completed job on time and according to estimate. RESPONSE FROM Octagon Cleaning and Restoration: Thank you for taking a moment to review our work, Theodore! We're happy that you were satisfied with our performance on the job. Let us know if we can help you in any way down the road! more