O'brien William P Dds

While Mr. Obrien himself provided a decent consultation and experience, I will NEVER VISIT THIS PRACTICE AGAIN DUE TO THE RUDE AND INTOLERABLE ATTITUDE OF HIS OFFICE STAFF. First after making an appoinment I was called last minute repeatedly on my cell phone (during work hours!) requesting me to change the time of my appoinment. When I stated that would not work for my schedule his miserable receptionist gave me an attitude. Extrememly unprofessional. After the fact of my appointment I was billed unexpected charges that I later found out should have been fully covered by my insurance. I reluctantly payed the bill. I recently discovered other co-workers of mine were billed similar charges. \r \r I called the office quite some time later to have my x-rays forwarded to another dentist only to be told by the same wretched receptionist that I must pay a $14 late fee (which I knew nothing about previously) before they would do so. I stated that was absurd and she told me ""well then best of luck to you."" Best of luck to THEM retaining patients with an attitude like that! more

walked into office to a miserable receptionist - not friendly, not helpful. There was another woman there, more like a glamour queen, who is dumb as a doornail... the dentist kept saying to her: ""do you understand, do you understand..."" The dentist seemed unsure of himself, and pre-occupied with other things. I'll never go back. more