O'Brien Garage Doors - Atlanta

Brent was the repairman dispatched to my home. He was professional and courteous. I am pleased that O'Brien Garage Doors is willing to reimbursement the $50 coupon for the lifetime springs that i rememebered when I called for the repairs and failed to give it to Brent. I am remodeling my home and hopefully will be able to purchase a carriage door in the future. Thank you for being a trusted business that I am comfortable calling on for future business. more

Thanks for a great experience. We will call you again. more

NOT SURE ON WHAT REVIEW BODY MEANS. I GUESS IT WAS OK! more

The services provided by O'Brien Garage service was very good. I like the timeliness of the person providing the services to repair my garage. The associate was on time and was professional. more

Will use again as needed. more

The company was easy to get ahold of, quick to respond, the repairman was on time, very courteous and helpful. The work was done efficiently and the garage was left very clean (nothing left behind to sweep or throw away). I would definitely use them again and would recommend to friends. more

Mike informed us of all that needed to be replaced and done and did a great job. more

5 stars more

I was well pleased with the service, but I did have to call the office to find out how to reset the password. Steve explained how to reset the password but he didn't explain as far as I understood that the reset button was on the motor on the ceiling of the garage. more

I received an advertisement that said that the tune-up special was $49.50. I called to schedule that without any issue. I met the Technician who then tried to sell me on rebuilding my door for $270.00. I said no just the tune-up and when he was done he handed me a bill for $87.00. No one ever mentioned a "service fee" on top of the "special". I felt ashamed that I had been lied to and ripped off so blatantly! RESPONSE FROM O'Brien Garage Doors - Atlanta: Dear Mr. Sumerlin, Unfortunately we have to charge a service call on every job we go out to; that is a charge to offset the ever increasing cost of fuel and drive time. You informed us that you were not quoted a service call fee on the telephone. In the interest of customer satisfaction we honored two coupons to reduce the price, and then after seeing your review, we called and offered to refund 100 percent of the service call. That seemed to be agreeable to you, but then you declined to remove the review. All we can say at this point is that we're truly sorry you're upset and you can always call us to discuss any issues you may have. more