I have been going to this place since it opened. The food was decent, service was good. Was. With any luck another owner will come in and actually do the deal correctly. The place has HUGE potential but current ownership and management is woefully lacking with the exception of a couple of people that have been there a long time. There is a manager that shaves his head and a waiter with long hair that usually wears a bandanna that are both great guys. The other manager with the dark hair is OK. Went to see Eric Tessmer, band and was great the rest was hideous. Outside bar is closed no tables at stage it did start clear out. Sat in the stone pit area. There was no service there. Inside to get drinks. Bartender was slow and inconsiderate as always. Several tables cleared and I went in to ask the hostess if we could be seated. Asked if I wanted to order food, I said no. We were refused a table and told to go drinks myself. The most sanctimonious waitresses that I have ever had the misfortune to deal with, walked by and I asked why the outdoor bar was closed. Response in arrogance ?go ask the hostess? and a disgusted look. I said ?I might as well talk to one of those bricks? pointing at the planter. The waitress responded with disgusted grunting something unintelligible and making a face while rolling her eyes and storming away. RUDE! Went back to the bar, which we usually avoid due to the stench of smoke so strong as to be nauseating. Got a couple of drinks and we were standing at the closed bar and the waitress came by, totally snotty, sanctimonious attitude and again rolled her eyes at me. Where's the manager? The manager came to the hostess area and I suggested we go outside to talk. Guy that shaves his head would have been a lot more calming but this guy managed to calm me some. I made my complaint angrily since I was livid about the ruined evening. The other guy probably would do something since I think he may be part owner not this one I was just an inconvenience. Went to see W.C. Clark the other night and it was pretty much the same. W.C. Is great but doesn't have the equipment to play outside without house PA system which doesn't exist for the small stage. Maybe on the big stage but it's never used. As much of an insult to W.C. as putting B.B King in Austin Music hall. You wonder why it is impossible to get major shows here in the ?Music Capital of the World?? The food at W.C. was repulsive. Did not eat but the stench from the fried food was nauseating. That and the lack of decent sound prompted us to leave. I couldn't determine what the other stink was until I realized it was the fajitas mixed with what would seem to be stale soiled diapers. Kids usually don't bother me to much and the kids that dance to the band are cute and fun to watch. On the other hand, brats with irresponsible parents are another story. The fact that the management doesn't say a word doesn't help. Kid friendly is one thing. Brats in a situation where adults are trying to enjoy the music and setting s not. Apparently at this point the staff for the most part must be imported from New York or California. RUDE, INATENTIVE, SLOW AND SANCTIMONIOUS AT BEST. This place is not a very good place to go any longer. Maybe intelligence and customer focus will win.
Pros: Outstanding outdoor venue IF they use big stage.
Cons: Management, wait staff, smalll stage, W/couple exceptions.
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